A member of the Cars.com family
A member of the Cars.com family
960 Morse Rd
Columbus, OH 43229
Sales: 614-515-5968
Used Cars: 614-515-2946
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 7:00am – 8:00pm |
| Tue | 7:00am – 8:00pm |
| Wed | 7:00am – 8:00pm |
| Thu | 7:00am – 8:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
Overall Rating:
4.5 (out of 5)
87% recommend this dealer
345 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Avoid Used Buicks Like The Plague!
I am a retired Air Force veteran that bought a used 2011 Buick Regal from Twins Buick Columbus OH dealership last April (2022) for my son. The Buick Regal starting messing up within first 2 months of driving it and even more problems in last 6 months. Had to take it to a Buick Dealership in Mishawaka, Indiana just this week to find out the timing chain is messed up and now needs a new engine. I would expect a used car to last more then 9 months if i am paying $10,000 for it. The other thing that ticked me off is after the fact i bought the Buick per CAR Fax the previous owner bought it for 30,000 miles less and paid $8,000 less then what i paid on it. I got taken to the bank by Twins Buick Dealership. I would avoid Buick cars like the plague. This is why i will stick with Honda and Toyota brands. They last over 200K miles. I own a Honda Civic too and has never given me any problems and runs like a champ.
Dealer Response
Hello, Will. Thank you for your honest feedback. We are sorry to hear you have had issues with the Buick Regal you purchased from us last year. Since we do sell so many pre-owned vehicles we noticed that vehicles at a certain year and mileage will begin to experience some mechanical failures. This is why we offer extended warranties to be sold with our pre-owned vehicles. In circumstances like yours, an extended warranty could save you the cost of having to pay for a repair. We were curious if you brought the issues to our attention or purchased a warranty. However, without more information we are unable to look further into this matter. We wish you the best and if you would like to speak with someone about the issue please reach out to our management team at, 614-515-4109.
Maximum rating = 5
Spent some time today there today.
Spent some time today there today. I too, have never experienced the poor level of unprofessionalism as I experienced today. As I left the business, one associate called me a 'jerk.' I never. Do NOT go there to buy a car
Maximum rating = 5
Check out before buying
Looked at a Infiniti Q50 car has sit on lot 321 days looked nice open hood I’m sure the hood has not been open for years . Recent oil change I would guess 10k miles on it . Ran camera under car 1 ‘ behind drivers front tire nice rust spot. End of inspection. Please please check used cars out take them to a mechanic have them inspect the car this car would be a great parts car worth about 5k
Dealer Response
Thank you for your honest feedback. We understand that not all pre-owned vehicles are for everyone and your idea of a parts car is going to be different from someone else's idea of a parts car. This vehicle was obviously not the one for you. We wish you the best during your vehicle shopping. Thanks again!
Maximum rating = 5
Twins Buick GMC is a family owned and operated business located in Columbus Ohio. We keep a firm commitment to our customers and our goal is to keep them happy and satisfied! We also have a service department parts department and body shop serving you for all your needs. At Twins we offer a wide selection of new and used vehicles.Twins Buick GMC hopes to make the car buying process as quick and hassle free as possible. Since 1953 960 Morse road has proudly been serving Central Ohio Customers!
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