GMC and Buick
New Car Dealership in Columbus, OH
Overall Rating
4.2/5
Read dealer reviews
Twins Buick GMC is a family owned and operated business located in Columbus Ohio. We keep a firm commitment to our customers and our goal is to keep them happy and satisfied! We also have a service department, parts department and body shop serving you for all your needs. At Twins we offer a wide selection of new and used vehicles.Twins Buick GMC hopes to make the car buying process as quick and hassle free as possible. Since 1953, 960 Morse road has proudly been serving Central Ohio Customers!
And for service for your new GMC or Buick, Twins Buick GMC is the place to go in Columbus. Twins Buick GMC has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Twins Buick GMC Reviews
Overall Rating
4.2/5
66 out of 80 people recommended this dealer
Overall Facilities:
4.3/5
Misrepresentation of condition of used vehicles
Reviewed by Chuck
in Dayton Ohio
August 22, 2020
The vehicle was advertised as The Cleanest Vehicle of its kind in the area. I called and confirmed that it was still available and asked detailed questions concerning the condition. Then drove two hours to look at it and was so disappointed on its condition. Never once did they say anything about the front fender being dented along with long scratches on the side. Looked inside and the arm rest was damaged. Poor representation of vehicle. I would not trust them.
DO NOT BUY A USED CAR HERE
Reviewed by Kyle
in Springfield ohio
August 13, 2020
Update 8/12/2020 I took my 2017 Honda Odyssey to the Honda dealership to have it inspected and come tho find out the transmission is slipping like I originally thought. Honda put out a service bulletin to flush the transmission 3x"s and change the filter to see if that works. If this doesn't work I will be telling Honda to replace the transmission since it is under the 6 year 60,000 mile powertrain warranty. Even though this is a known issue with the Honda Odyssey I find it hard to believe Twins Buick and GMC didnt know about this issue before selling it. This car dealership is a joke. I will find every place on the internet to blast this place in the reviews so people are aware not to deal with these people. $19,000 van with 30,000 miles should not be having these issues. Also I was informed when picking my car up from having Honda look at it that it needs a new battery. So just to recap it needed windshield mold replaced, airbag sensor, 2 break light bulbs, transmission flushed, and now a new battery all in 4 weeks of owning it.
**Now the Transmission is hard shifting and seeming like its skipping gears. Taking it into a Honda dealership this weekend to get it looked at. If this problem is bad they will take this piece of S**T back!**
I would say overall my experience with this car dealership was disappointing...
I bought a 2017 Honda Odyssey SE back on Saturday July 25th 2020 from the salesman named Steve. I felt like the process was rushed when doing the paperwork and I failed to do more research on the car before buying it. Steve is your typical grimy sleazy used car salesman. Rush you through the process and not go over all the information with you before signing the paperwork. I take some responsibility with not looking into the car more before purchasing and it was stupid of me but be careful with this guy. I had my first issue when driving home. The windshield mold on the side of the windshield came flying off as Im doing 70mph down the highway and it scared the crap out of me and my pregnant girlfriend . I was only 10 minutes from the dealership so I turned around and let them know about it. They said they would fix it I would just need to bring the car to them the next week after they order the parts. I get the car home and the next day the air bag sensor goes off. I was annoyed by this time and I looked up the carfax to this car and come to find out it had been in 3 accidents. The airbag never deployed but I was annoyed the accidents were never discussed at the time of buying the car. Steve weaseled in the paper where the signature is required on the carfax into a big stack of paperwork. I was never shown the information about the accidents. I never saw it and signed it. I took the car into Twins to get the airbag sensor and windshield mold fixed on Monday the 27th. Judd said he would take care of it. They had my car for two weeks and gave me a loaner which wasn't bad but just more of an inconvenience. They had to send my car to a Honda dealership to have it fixed and they paid for it but this car was supposed to go through an inspection before selling that I doubt they ever did one! So I got the car back on 8/3/2020 and now there's two back taillight bulbs out. I just feel like they did a xxxx poor job at getting this vehicle ready to sell and I feel cheated that they didnt disclose all the information to me. I will be taking this car to my local honda dealership for repairs if anything else goes wrong. Im done dealing with these shady people. It was a huge mistake coming to this place. I should have stayed local. I will be updating this review if anything else happens.
Terrain
Reviewed by Terrain life
in Columbus, OH
July 26, 2018
Great experience, no hassle. Very professional. The gmc dealership found and delivered the exact 2018 terrain I requested. Can’t wait to enjoy the ride. Thx again.
