6607 Brookpark Rd
Cleveland, OH 44129

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Sales: 216-298-1537

Used Cars: 216-298-1739

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 3:00pm

Reviews of Spitzer Buick GMC Parma

Overall Rating:

4.3 (out of 5)

86% recommend this dealer

1270 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great communication, very welcoming, made it very easy to

Reviewed by lanalove133January 29, 2026

Great communication, very welcoming, made it very easy to find the issue of my vehicle. All around great worker. she deserves a raise

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Buick GMC Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

People are fine.

Reviewed by Mtv66January 24, 2026

People are fine. However waiting 1.5 hrs for a simple oil change is too long

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We talk about the service that was needed on this visit

Reviewed by wschulzJanuary 24, 2026

We talk about the service that was needed on this visit an oil change and I told her that when was I due for transmission oil change and she told me my next visit. But if the technician Thought it should be done now they would schedule it.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Buick GMC Parma. We look forward to having you as one of our valued customers for many more years to come!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Spitzer Buick GMC Parma

With a long-standing tradition of serving the community, Spitzer Buick GMC Parma is pleased to be your go-to Buick, GMC dealer in Parma, OH. Our commitment to customer satisfaction runs deep and we believe in offering only the most luxurious lineup of GMC and Buick vehicles for you to test drive. In addition, Spitzer Buick GMC Parma is home to an expert finance team, a friendly sales team and a state-of-the-art service center stocked with genuine OEM parts. We strive to care for all of your automotive needs at our Buick, GMC dealership in Parma, OH. Stop in to see us today.

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