Kerry Ford in Cincinnati including address, phone, dealer reviews, directions, a map, inventory and more

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155 W. Kemper Rd.
Cincinnati, OH 45246

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Sales: 513-815-3916

Used Cars: 513-924-4862

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Kerry Ford

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

956 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do not by Fords at Kerry Ford. They are the rudest and...

Reviewed by MustangJuly 28, 2021

Do not by Fords at Kerry Ford. They are the rudest and non helpful dealership I have ever been to. Go to Interstate Ford for professional service!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I contacted Kerry Ford about a 2020 Edge they had listed...

Reviewed by db_isonJuly 12, 2021

I contacted Kerry Ford about a 2020 Edge they had listed on an internet pricing of their website. I was sent an email from Brandie with the details of the vehicle and it stated it had 3 miles on it. I advised I had a trade in of a 2017 Escape and we started a negotiation. I spoke with Bruce the Sales Manager and he sent me an email offer for trading in my vehicle and the difference he would need including taxes and fees. His offer listed the vehicle with 2 miles on it. I agreed to the offer and told him I would cone to Cincinnati from Lexington, KY to complete the transaction. When I arrived no one offered to show me the car I was buying but went directly into the paperwork. I thought this was strange but agreed as I wanted to get back on the road to home. When he said he wanted his manager to look at my car I said I would like to see what I was buying too. He gave me the key and my wife and I went outside to take a look. When I opened the door I realized this vehicle had some wear on it. The visor over the passenger side had smudge marks, the cup holders had food in them and the vehicle did not smell new. I started it up and it showed 4450 miles! Again, no one came out with me to see the car so I had a few minutes to cool down before I went back in. I spoke with Bruce who said he was the Sales Manager I had spoken with over the phone and told him of my surprise and displeasure. All he could offer was that he thought Brandie had told me about the mileage at some point and he could not do anything else for me. I took the keys to my Escape and we left. I cannot believe this was a mistake as I received two different emails and a contract attachment clearly stating this Edge had 2 or 3 miles. This dealership is not to be trusted.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.5 (out of 5)

They are good. The prizes of the vehicle are a little to...

Reviewed by jspivey16July 04, 2021

They are good. The prizes of the vehicle are a little to high. Sales person good. Overall I think they was ok and nice. in hurry to sale

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service 4

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kerry Ford

Dedicated to serving all your automotive needs
For us "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:
You'll find all the information you need to buy a car right here on our website.
Search through our extensive selection of new and used vehicles.
Request a price quote on a new vehicle of your choice.
Visit our departments. Our friendly professional staff will exceed your expectations for personal service.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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