8700 Colerain Ave
Cincinnati, OH 45251

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Sales: 513-741-1000

Used Cars: 513-741-1000

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Joseph Buick GMC Trucks

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

564 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Ordered a Denali Pickup 3 months ago.

Reviewed by benetDecember 21, 2025

Ordered a Denali Pickup 3 months ago. Came in with wrong wheels. They were good at getting the correct wheels in within a few days. Salesman offered to pick up at house and bring back. I stated “I’ll help you out and bring up if you can get me taken care of immediately. Please let me know a time that works for you?” They scheduled 9:30 AM on Friday the 19th. I arrived (from Kentucky) at 9:15 to switch 4 tires and wheels already mounted. 3 hours later I walked out to see what the delay was. hey stated they were short handed and let me sit. When the truck was finished I could tell the tires and wheels were obviously pulled from another truck due to the mud on the tires. Obviously a complete breakdown from sales to service. To back up I was told the truck would be in the beginning of December in October after a lack of previous request. Returning from out of town I emailed Alex on December the 11th (salesperson who dropped the ball twice) any word on my truck? He called 1 hour later stating “miraculously my truck showed up last night “ I requested to switch salesperson at that point and was taken care of on the purchase professionally.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

We were treated very well by the dealership and

Reviewed by markcarp14December 21, 2025

We were treated very well by the dealership and especially the salesman, I'Shaun Casey. The only reason I gave 4 stars instead of 5 is due to the outcome of an agreed repair of a ding on the hood. My expectation was higher than the result.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The device was just fine.

Reviewed by twboeing23December 14, 2025

The device was just fine. Your not my grade school teacher I will decide the minimum

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Joseph Buick GMC Trucks

Joseph Buick GMC has an amazing inventory of new and used vehicles including the new Buick Verano. In addition we also carry models such as the GMC Acadia and Sierra 1500 all in our online inventory. Give our sales associates a call or send us an email and let our customer service speak for itself when looking for an option beyond their local Cincinnati; Fairfield; Covington KY and Hamilton Buick and GMC dealership.

Ready to buy? Get a price quote before visiting the dealership.

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