Borcherding Buick GMC in Cincinnati including address, phone, dealer reviews, directions, a map, inventory and more

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9737 Kings Auto Mall Rd
Cincinnati, OH 45249

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Sales: 513-640-0464

Used Cars: 513-640-0455

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00am
Tue 9:00am – 8:00am
Wed 9:00am – 8:00am
Thu 9:00am – 8:00am
Fri 9:00am – 6:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Borcherding Buick GMC

Overall Rating:

4.2 (out of 5)

87% recommend this dealer

294 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everything went smoothly.

Reviewed by lazyrider1979January 02, 2023

Everything went smoothly. Josh Waddell was great. He explained all our options and we love our Buick Encore.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

AMAZING STAFF

Reviewed by Hailey Sampson from Bethel, OHAugust 31, 2022

I got to work with 3 different salesmen. Josh and I talked more on the phone in the beginning of the process to get things rolling with my trade in (he was great). Then when I got there Josh was busy so I had a different salesman (Chase) help me look around for what I wanted. Chase was the NICEST person I’ve ever had help me made a big decision. Jorge jumped in when I started talking about payments and he was funny and nice as well! All of the staff there is overall amazing. They didn’t push me to buy anything. I came back 5 days in a row because each day I wasn’t sure and they were okay with that! They didn’t push me to buy the more expensive car , they actually cared about what would be best fit for me and my situation. I ended up leaving with a nice truck ! Chase and Jorge deserve so much for dealing with me and my family 😂

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kings Buick GMC LLC! We sincerely value your business and look forward to your next visit!

Overall Facilities 5

Customer Service 5

Buying Process 4

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Dishonest dealer

Reviewed by Hanker from ClevelandJune 07, 2022

I made an appointment to buy a car at their store, but they transfer this car to another store next day, and change the price of that car. Dishonest.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (513) 677-9200 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Facilities 1

Customer Service 3

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Borcherding Buick GMC

Welcome to Borcherding Buick GMC located in the Kings Auto Mall in Cincinnati. If you are in the market for a new or used car truck or SUV come check our Cincinnati Buick and GMC dealership to find deals on the newest models around. As the premier Buick GMC dealer in the Loveland West Chester Indian Hill and Mason area we have a huge inventory of new vehicles including the Buick Enclave GMC Sierra 1500 and Buick LaCrosse. Stop by our Kings Auto Mall Buick GMC dealership and test-drive a new Buick or GMC vehicle today. Come check out our great selection of Used Cars used trucks and minivans in Cincinnati Ohio.

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