Steve Austin's Auto Group in Bellefontaine including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

2500 US Hwy 68 S,
Bellefontaine, OH 43311

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Sales: 937-565-2814

Used Cars: 937-595-0154

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 1:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 9:00am – 1:00pm

Reviews of Steve Austin's Auto Group

Overall Rating:

4.5 (out of 5)

99% recommend this dealer

131 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

This is by far the worst experience I have ever had at a

Reviewed by nibs_sunbeam.0wMay 31, 2022

This is by far the worst experience I have ever had at a dealership. I took my car in after hitting a deer and from the start they did not want anything to do with me. Bryce Hensley the body shop manager treated me with disrespect from the start telling me they could nit get parts and I needed to find them. After al of that they decided to go aftermarket and that’s not a problem as long as it looks good. So this is where more problems come from the entire time Bryce said he wanted to make sure it wasn’t totaled for me but as he is saying this he priced my insurance OEM. To someone who doesn’t work in a dealership that means brand new and all I got were junk yard parts that are way cheaper. So a couple months go by and I get the car out and I notice the paint is pealing so not mad I take it in to get it looked and and to have them fix it no big deal. Bryce then told me it was my fault and said I scraped it but from myself and people who paint cars I have been told that there was no adhesive used to keep the paint on and now I’m stuck with a car that is messed up and nothing will be done who knows if the rest of the car is painted the same way. So I’m conclusion Bryce Hensley is a rude, and inconsiderate and I would recommend everyone to stay away. PS. Hunter corbett

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Austin’s has serviced my vehicles for years.

Reviewed by ???April 14, 2022

Austin’s has serviced my vehicles for years. They’re always polite, efficient, and friendly. AND they’re only 2 miles from my home. 😊

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service Dept. Staff

Reviewed by Mrs. Reeder from Springfield, OhioMarch 23, 2022

Steve Austin service Dept. ROCKS ! I’ve had a lot of issues with one of my vehicles these folks are among the best to work with. They are extremely accommodating way above expectations. Hummer is humming still need 1 more thing replaced I will take it back to Austin . Thank You, Bob & team

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Mrs. Reeder! We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for highlighting Bob and team who helped make this such a great experience! We greatly appreciate your business!!! Have a wonderful day!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

About Steve Austin's Auto Group

Our mission is simple to assist YOU in getting the Right Price on the Right Vehicle for you Getting YOU all the information you require and making shopping for your next vehicle a Fun and Enjoyable Experience.

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