Joyce Buick GMC in Avon including address, phone, dealer reviews, directions, a map, inventory and more

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38039 Chester Rd
Avon, OH 44011

Get Directions

Sales: 866-527-8811

Used Cars: 866-860-3510

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:30am – 1:00pm

Reviews of Joyce Buick GMC

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

223 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dealership made a mistake and contacted me back within a

Reviewed by Corrow4577June 07, 2022

Dealership made a mistake and contacted me back within a few hours to fix class act very professional staff

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Joyce Buick GMC of Avon Team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great No Pressure, Follow Service Car Buying

Reviewed by Bridget from Westlake, OHMay 06, 2022

I followed up on an online posting go on Car Gurus and Salesman Ryan Conway followed up on my email by personally calling and inviting to take a test drive. His calm and friendly demeanor and helpful guidance through the car buying process, encouraged us to buy the vehicle that night. He also followed up on a slight repair that needed to be made, and ensured that the service group ordered and fixed our vehicle within days ( when they had projected possibly weeks). The dealer staff was also quite friendly and we completed our transaction in about 2 hours. Would recommend Buick Joyce and Salesman Ryan Conway to all for a smooth and low hassle experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Congratulations on your new vehicle, Bridget. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Joyce Buick GMC of Avon Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Ryan conway

Reviewed by Miranda from Cleveland ohioApril 01, 2022

Ryan Conway Was the best salesman I have ever had in my car buying experience. Ryan Conway Is very professional, down to earth, makes buying a car easy. Ryan went the extra mile to ensure that I had a car that I would love and that it had the equipment I would want and more. Ryan kept me updated on multiple occasions to let me know what inventory was like and got me the best deal I could ever ask for. As long as Ryan Conway is apart of the Joyce Buick GMC I will continue to be part of the family and a loyal customer. Donnie O’Toole the finance manager was also great, he explained everything and made signing the papers easy and he was also very friendly.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Joyce Buick GMC of Avon Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Joyce Buick GMC

We are proud to be your #1 new and used car dealer in Northeast Ohio! We're sure to have everything you're looking for. Your friends and neighbors make the drive to Avon because we've been providing an experience for a lifetime since 1966. This experience always includes interacting with our friendly and loyal staff without dealing with high-pressure tactics. With an extensive inventory of new and pre-owned Buick and GMC vehicles Joyce Buick GMC is bound to have something for everyone at our convenient location off I-90 in Avon OH. Your friends and neighbors trust Joyce for all of their vehicle needs. For a Lifetime!

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