A member of the Cars.com family
A member of the Cars.com family
173 Old Farm Rd
Roanoke Rapids, NC 27870
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00am |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Roanoke Rapids, NC that carry Chevrolet, GMC, Cadillac, Buick
Showing the most recent reviews from Cars.com and DealerRater.
Ratings Don’t Reflect Real Quality
We recently had a transmission failure while traveling to SC. The service reviews don’t reflect the 5 Star quality or the superior customer service we received from Steve King our service advisor or the outstanding work by the service technicians. The complicated warranty repair/ transmission replacement was done ahead of time with daily status calls. We were treated like they had known us all of our lives. Every small detail was covered & explained.
Dealer Response
Hello, thank you so much for your positive comments about White's Chevrolet-Cadillac! We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Maximum rating = 5
Slow, disrespectful, and dishonest
If I could give it 0 stars, I would. They are by for the worst dealership, and service department I've ever dealt with. They've had my vehicle for the longest time, and haven't even attempted to fix it. Every time I call, they either don't answer, or they give me some xxxxxxxx excuse as to why my vehicle isn't fixed. When I get my vehicle back, I definitely intend on using my contacts in the media to let the entire county of Halifax, town of Roanoke Rapids, and state of North Carolina know, just how bad this dealership is. I will also be reporting them to the Better Business Bureau.
Dealer Response
Pissed Off Customer, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I would really like to talk to you to resolve this issue. Please feel free to either call me at the dealership 252-537-6136 ask for Cathy or email me at cathyoutlaw@whitemotorsinc.com. We strive to provide the highest level of customer service to all our customers.
Maximum rating = 5
Buying a car and getting my car repaired.
My wife and I went to White's Chevrolet Cadillac to get our car repaired that was still under warranty. We were very please with the repairs. We ended up buying a 2013 Cadillac SRX, the person that helped us was Barry Kidd. He was most helpful with this process. He and the staff were very kind and knowledgeable. Barry Kidd went out of his way to show us the features on our purchase of our Cadillac. We are very pleased with White's Chevrolet Cadillac and would highly recommend this dealership to our family and friends. Albert and Barbara Joyner, Rocky Mount, NC
Dealer Response
Hello, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Maximum rating = 5
In business since 1938 White Motors has close to 800 vehicles available. Offering new Chevy Cadillac Buick and GMC vehicles. We have something to satisfy almost everyones wants needs and budget. We are a no pressure no games dealer focused on customer satisfaction. We have a rental car business on site. All we ask is for a chance to earn your business.
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