2600 Wake Forest Rd
Raleigh, NC 27609
Sales: 919-834-0311
Used Cars: 919-834-0311
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Raleigh, NC that carry GMC, Cadillac, Buick
Overall Rating:
4.4 (out of 5)
85% recommend this dealer
113 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Sept 2023 purchase of pre-owned Buick Encore
I purchased a pre-owned Buick Encore a week ago. Francis was great to work with! This is the first dealership car I've bought in many, many years so I was riddled with anxiety that day. It really helped that he was so calming, friendly and professional. He even got in the car with me and showed me how the dashboard was laid out and all about the "infotainment" center. I cannot remember the name of the loan officer (Brian, maybe?) He explained everything about the loan process with Thompson and GM Financing. There's no reason for anyone to say "I wasn't told"! All documentation is placed on a USB drive and given to you for your personal records. Obviously, since I just purchased my car I cannot review the service department, but I will say they do send emails to make sure you're not experiencing any issues, and care/service reminders which I'm sure I will appreciate down the road. I highly recommend going to Thompson Buick!
Dealer Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021
Maximum rating = 5
Francis was wonderful to work with.
Francis was wonderful to work with. This was the first time I've purchased a vehicle all on my own and he made my purchase super easy.
Dealer Response
Laura, I appreciate your review and I am glad to hear that you had a great experience with Francis. I look forward to working with you again soon! Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021
Maximum rating = 5
We had a great experience working with Francis!
We had a great experience working with Francis! He was so kind and helpful. Our transaction was quick and seamless. He even printed a copy of our insurance card so we would have it for our 2.5 hour drive home. We love our new 2021 ford expedition!
Dealer Response
Thank you for this review. We really appreciate you leaving us your input. I am very pleased to hear that Francis could make your car shopping experience so pleasurable and stress free. I am so glad to hear you are loving your new Ford Expedition. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021
Maximum rating = 5
Building relationships with people is a very big part of our business. Our customers will find that at Thompson we are easily accessible and ready at all times to be there for you. It's important to cultivate lasting relationships with our customers and hopefully that's what keeps you coming back to see us.
Because of you we continue to offer premium vehicles parts service and bodywork and it will continue to be our goal to do so at the highest level of customer satisfaction as we continue to make a difference for you our customer.
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