Thompson Buick Cadillac GMC in Raleigh including address, phone, dealer reviews, directions, a map, inventory and more

2600 Wake Forest Rd
Raleigh, NC 27609

Get Directions

Sales: 919-834-0311

Used Cars: 919-834-0311

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Thompson Buick Cadillac GMC

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

113 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sept 2023 purchase of pre-owned Buick Encore

Reviewed by Judy M from Raleigh, NCSeptember 10, 2023

I purchased a pre-owned Buick Encore a week ago. Francis was great to work with! This is the first dealership car I've bought in many, many years so I was riddled with anxiety that day. It really helped that he was so calming, friendly and professional. He even got in the car with me and showed me how the dashboard was laid out and all about the "infotainment" center. I cannot remember the name of the loan officer (Brian, maybe?) He explained everything about the loan process with Thompson and GM Financing. There's no reason for anyone to say "I wasn't told"! All documentation is placed on a USB drive and given to you for your personal records. Obviously, since I just purchased my car I cannot review the service department, but I will say they do send emails to make sure you're not experiencing any issues, and care/service reminders which I'm sure I will appreciate down the road. I highly recommend going to Thompson Buick!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Francis was wonderful to work with.

Reviewed by LauraAugust 13, 2023

Francis was wonderful to work with. This was the first time I've purchased a vehicle all on my own and he made my purchase super easy.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Laura, I appreciate your review and I am glad to hear that you had a great experience with Francis. I look forward to working with you again soon! Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We had a great experience working with Francis!

Reviewed by WW August 09, 2023

We had a great experience working with Francis! He was so kind and helpful. Our transaction was quick and seamless. He even printed a copy of our insurance card so we would have it for our 2.5 hour drive home. We love our new 2021 ford expedition!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for this review. We really appreciate you leaving us your input. I am very pleased to hear that Francis could make your car shopping experience so pleasurable and stress free. I am so glad to hear you are loving your new Ford Expedition. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Steven Jones; stevenj@thompsoncars.com; 919-645-2021

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Thompson Buick Cadillac GMC

Building relationships with people is a very big part of our business. Our customers will find that at Thompson we are easily accessible and ready at all times to be there for you. It's important to cultivate lasting relationships with our customers and hopefully that's what keeps you coming back to see us.

Because of you we continue to offer premium vehicles parts service and bodywork and it will continue to be our goal to do so at the highest level of customer satisfaction as we continue to make a difference for you our customer.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top