Parks GMC Kernersville

The sales manager Brandon for this dealership is as unprofessional and unethical as anyone I have ever dealt with. He never spoke to us. It was like dealing with the wizard of OZ behind a curtain. After making a deal agreeing on the OTD price and shaking hands on it with the sales consultant. Brandon backed out and didn't have the guts to even come and explain. I bought the same truck for 2K less out the door the next day from Flow of WS. 2025 1500 sierra SLT. I have sympathy for the sales consultants who have to deal with this kind of arrogance day to day.

Spoke to Meredith about purchase of a gmc 2500 and trading my truck in for it . We agreed upon $46000 owed otd and then I noticed online they dropped price of there’s another $1000 so I told her would do $45k out the door. All this was with a wheel package up grade, running boards, window tint . After ignoring my text and a phone call to dealership with no call back she finally text me back that Brandon the manager would do $45k otd but with no add ons which amounts to $6k . So they went up on their price of truck $6k and acted like it was no big issue. After all of this I couldn’t even get a manager to call me . These people are very dishonest and wasted my time . I would never do business with this place.

"Disappointing and unprofessional experience with this dealer! I filled out the application, provided required documents, and was told I was approved for the car. However, the dealer disappeared and stopped answering my calls after I sent the additional document requested. To my surprise, I received a text saying the vehicle was sold to someone else overnight! No communication or explanation. I'd give a negative review for this dealer's poor customer service and lack of transparency. Buyers beware!"