1000 Interstate Dr
Dunn, NC 28334

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Dorman GMC

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

John Hodges

Reviewed by John W Hodges from Fayetteville, NCJanuary 10, 2023

The vehicle was service in a timely manner. When I arrive for service vehicle was serviced at a reasonable price.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

2014 Cadillac XTS Platnium

Reviewed by Dennie Boone from Fayetteville, NCDecember 10, 2017

Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss. Sincerely, Dennie Boone

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 2

Customer Service 4

Buying Process 3

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Quick service

Reviewed by Carol Bain from Bunnlevel, NCNovember 09, 2017

Dorman was very quick in servicing my vehicle. The waiting room was very clean.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Dorman GMC

Dorman Cadillac-GMC Truck Inc. is here to make your car-purchasing experience pleasant in Dunn. Raleigh Fayetteville and Smithfield Cadillac and GMC customers can trust us with our services as we have great options for them. If you're searching for a new pre-owned or GM-certified pre-owned cars trucks or SUVs request a quick quote and we will do our best to find the vehicle of your choice. As your premier Dunn Cadillac and GMC dealer we here at Dorman Cadillac-GMC Truck Inc. provide for your every automotive need. Please feel free to explore our website to see our extensive inventory of new and used cars and SUVs!

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