Dorman Cadillac GMC in Dunn including address, phone, dealer reviews, directions, a map, inventory and more

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1000 Interstate Dr
Dunn, NC 28334

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Dorman Cadillac GMC

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

17 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.8 (out of 5)

2014 Cadillac XTS Platnium

Reviewed by Dennie Boone from Fayetteville, NCDecember 10, 2017

Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss. Sincerely, Dennie Boone

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 2

Customer Service 4

Buying Process 3

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Quick service

Reviewed by Carol Bain from Bunnlevel, NCNovember 09, 2017

Dorman was very quick in servicing my vehicle. The waiting room was very clean.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Bobby

Reviewed by Bobby Blackburn from Roseboro, NCOctober 29, 2017

Service was by appointment. Friendly and professional personnel. Service was completed In a timely manner.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Dorman Cadillac GMC

Dorman Cadillac-GMC Truck Inc. is here to make your car-purchasing experience pleasant in Dunn. Raleigh Fayetteville and Smithfield Cadillac and GMC customers can trust us with our services as we have great options for them. If you're searching for a new pre-owned or GM-certified pre-owned cars trucks or SUVs request a quick quote and we will do our best to find the vehicle of your choice. As your premier Dunn Cadillac and GMC dealer we here at Dorman Cadillac-GMC Truck Inc. provide for your every automotive need. Please feel free to explore our website to see our extensive inventory of new and used cars and SUVs!

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