8201 South Blvd
Charlotte, NC 28273

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Williams Buick GMC

Overall Rating:

4.3 (out of 5)

94% recommend this dealer

541 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This was my first purchase an they made the process

Reviewed by svhomequeenMay 03, 2025

This was my first purchase an they made the process smooth! Happy with my car

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The teams are professional and listen to the reason why I

Reviewed by fosterprecApril 24, 2025

The teams are professional and listen to the reason why I wanted to bring my car in to be checked.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

their employees are rude and lie about how they're not

Reviewed by Benjamin cogswell from Charlotte, NCApril 10, 2025

their employees are rude and lie about how they're not available when they are. I took my transmission there for repair and they put used one in that was broken. I had requested a new one but the used one was cheaper so the warranty company wanted to use one. I told them to inspect it and made sure it worked before they gave it back to me and they said they test drove it. Clearly not because the new transmission is even more broken than the old one. It goes 8,000 RPMs at 20 mph and doesn't even shift. I've had this multiple times after picking the car back up. They were paid for a new transmission and labor but I don't think they did anything at all other than sit on my car for a month and a half at the shop and do nothing. The transmission that they put in my car that was new does not work. I had instructed them to request a new one with the warranty company or to make sure that they used one worked before they put it in. They just put a broken transmission in and charge me thousands of dollars. They put me out of work for a month and a half just to laugh at me and not fix my car and put a broken part in when I explicitly instructed them not to and to check it to make sure that it worked. They don't fix cars they just charge you thousands of dollars and don't even put a new part in they probably stole my new transmission. why does my car not shift if they just put a new transmission in? Everybody there has a nasty attitude and they don't even fix your transmission after they charge you thousands of dollars. They Ara ripoff do not go there and spend 5 or 10,000 for a new transmission because they won't fix it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Williams Buick GMC

Williams Buick GMC in Charlotte offers a great selection of new Buick cars & crossover vehicles plus new GMC trucks & SUVs. Our new Buick GMC model lineup includes the Buick Regal LaCrosse Verano & Enclave plus the GMC Sierra Canyon Yukon Acadia Terrain & Savana. We also have a great inventory of used cars trucks SUVs vans & crossover vehicles including Certified Pre-Owned GM vehicles. Our #1 priority is complete customer satisfaction. We are located in Charlotte near Gastonia Pineville Monroe Matthews & Concord NC plus Fort Mill & Rock Hill SC. We service all makes & models! Visit us online at williamsbuickgmc.com

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