GMC and Buick
New Car Dealership in White Plains, NY
Overall Rating
4.2/5
Read dealer reviews
White Plains Buick GMC is Offers an excellent selection of new and pre owned vehicles .We have an excellent finance department and we work with all levels of credit .
Our award winning service department services every General Motors product.
In our sales department, all of our product specialist are certified for our Buick and GMC models and are knowlegable of competing brands as well. We ofer a comfortable service waiting area with fresh coffee and bagles every morning and there is free wifi for our customers.
White Plains Buick GMC also has a service department if you need ongoing support with your new GMC or Buick, White Plains Buick GMC has GMC-trained mechanics and uses the highest quality parts. If you are in White Plains, White Plains Buick GMC should be your dealership!
White Plains Buick GMC Reviews
Overall Rating
4.2/5
20 out of 25 people recommended this dealer
Overall Facilities:
3.7/5
THE WORST!!!
Reviewed by TimT
in Cheshire , CT
July 25, 2019
Steer clear of this place. We have never met such an incompetent, dishonest lot of hucksters in our lives. They don't properly prep their vehicles for sale. We had to register our own vehicle after they sat on their hands for over a month and a half. Once they have your money they will not return your calls. Very unprofessional!!!
This dealer lied to me and ruined my car
Reviewed by Chris G
in White Plains
July 16, 2019
DO NOT GO TO THIS DEALERSHIP TO BUY A CAR OR REPAIR ONE! I recently brought my car to the dealer to to have it repaired! They told me I needed a radiator. This work cost me $1000 ($600 was labor)! They also said my transmission fluid was empty and they had to fill it. When I got my car back it did not feel completely fixed. About a month later when I brought it in for an oil change I asked them to check the transmission fluid and the work they did again. After that they told me that I needed transmission flush! I didn’t understand how if they were the last ones who touched it and they said they filled it. Later I find out they should have performed the flush when they did the radiator work and put in the fluid! The two service advisors who helped me both had diffident stories and lied to me! It took me almost a week to get a manager on the phone. I was emailing and leaving phone messages to no avail. Finally after arguing with the manager he agrees to do the flush but tells me I have to wait 5 days until he will be back in the office! Terrible service and awareness of customer needs. The day before I go to bring my car in for the flush the transmission no longer works. When I go to check the fluid they did not even fasten the cap and I’m sure all my fluid either leaked out and or got even dirtier! The end result is that this dealership is filled with employees and managers who lie to customers, tell them they need work done that they don’t, perform the lowest quality of work, and then cheat people out of their money! They don’t want to take responsibility for any of their action and I feel like they are just a bunch of thieves. The people at this dealership are the worst kind of people and I hope that they don’t continue to treat people as they have me and steal, and lie to customers. It’s really a shame that they can get away with this. I am now bringing my case to small claims court to plead my case as well. Do not bring your car their for repairs or they will ruin it with careless work. And if you buy a car from them they will get you at the end. I dealt with Bill Shwank (manger), Diego Montesdeoca (service advisor), Benny Sosa (service advisor), and Nelson Badillo (sales manager). All of these individuals treated me like trash, lied to my face, and refused to help me with the situation they put me in! Please protect yourself and don’t let them do this to you or anyone you know!
Great service! Excellent experience!
Reviewed by Anne W.
in Orangeburg, NY
June 23, 2015
I just leased a 2015 GMC Acadia and I cannot say enough just how great an experience I had with White Plains GMC. Originally I was working with another dealership and after shopping around no one could beat the price that white plains GMC was offering. I spoke with Vic on the phone and he was very friendly. I have four children and he completely understand that my time is precious. He gave me all the information about the car upfront. There were no surprises when I went to the dealership. He then introduced me to Robert who completed the deal. He was also super friendly and straightforward. The whole experience was excellent from the sales to the finance department. Even the people working the front desk were helpful and friendly. I would definitely recommend White Plains GMC to my friends and I will definitely be back.
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