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Carbone Buick GMC Cadillac

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• Overview
• Dealer Reviews

GMC, Cadillac and Buick New Car Dealership in Utica, NY

Overall Rating

4.4/5

Read dealer reviews

"This is a family business. People associate the way we do business with our family name. I want my children to be proud and interested in the business. And I want the way we do business with our customers to be the Carbone way - honest and fair."
Joe Carbone
Founder

Need service for your new GMC or Cadillac? Carbone Buick GMC Cadillac's GMC-trained mechanics can help.

Carbone Buick GMC Cadillac Reviews

Overall Rating

4.4/5

26 out of 30 people recommended this dealer

Customer Service:

3.8/5

Buying Process:

3.7/5

Quality of Repair:

4.2/5

Overall Facilities:

4.4/5

Terrible sales experience !!

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

1/5

Quality of Repair:

N/A

Overall Facilities:

N/A

Reviewed by Paul Johnson
in Owego, NY
September 07, 2019

Very disappointed in this dealership. Was very interested in a 2014 Toyota Tundra, I had $20000 cash to put down and it was listed for $25999 online. I had been emailing Bridgett since earlier in the week and set up to look at truck on Saturday. So, the drive is 5 hours round trip and I get there and I see the truck is in the shop on the lift. I go talk to Bridgett she doesn't know what is going on, she talks to Josh the sales manager and he said on Friday at 6pm they decided to put a lift kit, new tires and rims on the truck. Since, Bridgett leaves at 5pm she didn't know, well someone knew this mod was going on cause the lift kit can't be ordered and delivered in 1 hr. And then he said if I wanted the truck the price would be $5000 more than the online price and he was only willing to negotiate $200 to $300. Bunch of BS. He acted like he didn't care, total lack of communication and very unprofessional!!!

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Malik Hamza Javed

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by ffrfr
in Chicago ,IL
July 12, 2019

They are Best Malik Humaiyun Essa a good center to fix your cars and the best place for buying and selling cars behind pak wheels

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Love my Cadillac

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

N/A

Overall Facilities:

5/5

Reviewed by Love my XT5
in Frankfort, New York
May 04, 2018

They delivered - JOY !! Great buying experience. I chose my vehicle from the website. Dealership had the vehicle on their lot on the day and time I chose.

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Show all dealerships that carry: GMC, Cadillac, Buick

Pictures of Carbone Buick GMC Cadillac

Dealership Contact Information

Carbone Buick GMC Cadillac 5700 Horatio St
Utica, NY 13502

Sales: 315-235-1165
Used Cars: 315-272-4532

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	Closed	8:00pm	8:00pm	8:00pm	8:00pm	6:00pm	5:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	8:00am
Close	Closed	7:00pm	7:00pm	7:00pm	7:00pm	6:00pm	5:00pm

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