756 Smithtown By-pass Route 347
Smithtown, NY 11787
Sales: 888-247-3179
Used Cars: 888-247-1780
Sales Department
| Sun | 10:00am – 4:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 4:00pm |
See all dealerships near Smithtown, NY that carry Chevrolet, GMC, Cadillac, Buick
Overall Rating:
2.9 (out of 5)
51% recommend this dealer
98 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Horrible experience with Marisa Swiderski service rep.
Horrible experience with Marisa Swiderski service rep. Went in for an oil change & she did not clearly explain each charge or that the wait with an appointment would be 2 1/2 hours. The supposed discount was changed after the work was complete. She clearly stated 10% off entire bill and changed it to only labor discount. No customer service was even remotely present from her or manager Carmine. I paid the $508. with disgust and absolutely lost any trust in King O’Rourke service
Maximum rating = 5
Jim Kelly is an excellent salesman.
Jim Kelly is an excellent salesman. We went to buy a pre-owned XT5 or XT6 and he was so patient with us and just made the whole experience a Real Pleasure.
Dealer Response
We're happy you found our staff to be so supportive during your experience here at King O'Rourke Buick GMC, LLC. Please let us know if there is anything else we can do for you; we are more than happy to help!
Maximum rating = 5
I have spent 9000.
I have spent 9000.00 on repairs in the past three years. EVERY time I have service I need to bring it back again for more repairs. There is something not right there. They put on my new tires and I had to go back twice more to get one of them on correctly. I had a mileage service ($1300.00) and less than 300 miles later it had to go back for another $3000.00 worth of repairs. Don’t trust them or bring your car there. All this happened after $4000.00 of work to protect my investment. Rediculous.
Dealer Response
Our advisors are very clear and transparent when discussing charges and at any time, a client has an opportunity to speak with management if uncomfortable with charges prior to approving repairs or paying. King O’Rourke strives to provide the highest-level of quality customer service and for our customers to leave completely satisfied.
Maximum rating = 5
King O’Rourke Auto Group is Long Island’s EV Headquarters and the last remaining Cadillac, Buick and GMC dealership from Montauk to Manhattan. Family owned and proudly serving our local community for over 40 years, we offer the largest inventory in the Northeast and a buying experience built on honesty, integrity and transparency. We will meet or beat any competitors price. Whether you’re shopping for gas or electric vehicle, our expert team is here to guide you every step of the way so you can drive off with total confidence.
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