800 Panorama Trail South
Rochester, NY 14625
Sales: 585-673-7374
Used Cars: 585-673-7374
See all dealerships near Rochester, NY that carry GMC, Buick
Overall Rating:
4.3 (out of 5)
94% recommend this dealer
464 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
This place is a joke.
This place is a joke. Once they got my money, I was forgotten about. I’ve called this place 8 times in the last month to make things right but I never hear back. This is why no one can compete with Kitty Vanbortel. She doesn’t treat her customers like dirt
Maximum rating = 5
The service department is amazing!
The service department is amazing! Always friendly, quick and knowledgeable - especially Jordan!! Will always bring my GMC here for service.
Maximum rating = 5
Horrible business and disgusting customer service, never
Horrible business and disgusting customer service, never again would I even entertain the thought of purchasing a vehicle from these clowns, its really ran like a circus, sad and pathetic actually. They advertise a vehicle, I come see it with $20k cash in hand looking to purchase that day, the vehicle is filthy, dirty inside and clunks on test drive, ok I can see past that stuff but to wait 8 days for them to get it into there shop but then be told there short staffed, so what, offer overtime or don't advertise and be mindful of peoples time, rare contact from them explaining the status, just basically left me out to dry, if I was the owner Id get my act together, you let a customer off the lot with cash and intentions on buying that day, worse case i waited for over a week to fix the vehicles brakes, cmon, you could have taken it up the street to midas or another brake/tire service center and had it done. Pathetic grown men lying to pacify me, bye bye clowns, I found a real dealer who went through there vehicle before advertising to the public, shame on you for wasting my time and just lying day after day, disgusting really.
Maximum rating = 5
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