Scoville Meno Auto Plaza

I had the best customer service today while visiting this dealership. I walked in and was greeted by two sales employees by name. They were patient, courteous, and extremely helpful throughout. I highly recommend speaking with Rocco the sales manager. He made purchasing a vehicle today extremely stress free. Keep up the great work!

I've purchased 5 vehicles over the last 2 years from Scoville! And I'll certainly buy more. This dealership has always made me and my family comfortable and they've always been fair and honest with me and my family each and every time we decide to switch it up and buy something new. Note: The Owego Finance Manager is one of the easiest and nicest people I've ever dealt with while purchasing a vehicle over the years.

They sold me a car they didn't own! When I went to arrived to sign the papers, give them the check, and transfer my plates, they told me they would have the title the next day. They put dealer plates on the car and kept my plates at the dealership. After being repeatedly promised that I would have the title within a few days, they finally gave me the title 17 DAYS later. This resulted in the DMV placing a suspension order on my registration because my insurance was transferred 17 days before the plates were. That suspension will be on my record for at least 3 years. When I called Scoville-Meno about it, their salesman, Rocky, ripped up one side of me and down the other, blaming me, my insurance company, etc. I filed a complaint with the DMV, and the final report I received after their investigation showed that Scoville-Meno Auto Plaza did not actually own the vehicle until 17 days after they sold it to me. Obviously, they couldn't provide a title for something they didn't own. The DMV cited them with 5 separate violations related to my transaction. I would never recommend that anyone do business with them.