Van Bortel Chevrolet in Macedon including address, phone, dealer reviews, directions, a map, inventory and more

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1338 Pittsford-Palmyra Rd
Macedon, NY 14502

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Sales: 315-538-5050

Used Cars: 315-538-5038

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Van Bortel Chevrolet

Overall Rating:

4 (out of 5)

94% recommend this dealer

246 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was very happy with the friendly treatment and

Reviewed by TomSeptember 07, 2022

I was very happy with the friendly treatment and professionalism I received and would recommend them

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

No Service

Reviewed by John from RochesterMay 12, 2022

Attempted multiple times to set up service with no call back. Spoke to receptionist and she could not help me either. Would not recommend Van Bortel Chevrolet.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so I can discuss your experience and learn more. We look forward to hearing from you. Regards, The Van Bortel Chevrolet Team

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

This was hands down the best experience I have had at a

Reviewed by Easonc23May 04, 2022

This was hands down the best experience I have had at a car dealership. The sales manager, Jim, was willing to host an MSRP swap for our Bolt EV to a Bolt EUV. He was very quick with email responses and paperwork filing. We sat down with Dave J. to fill out our paperwork and go over the new car. Dave was extremely personable and knowledgeable about the new EUV we were going to be swapping into. It was nice to have a salesman who knew a lot about electric vehicles. Dave took us outside and showed us how everything worked and went over all the new features. I would reccomend this dealership to anyone looking to buy a vehicle. I drove from over an hour and a half away, and I will gladly do it again in the future when we buy another car. Other dealerships should strive to treat their customers like Van Bortel Chevrolet has.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Van Bortel Chevrolet

Welcome to Van Bortel Chevrolet! Located in Macedon NY Van Bortel Chevrolet is pleased to be the area's newest Chevy dealership. Our one-price selling is sure to create an enjoyable experience in searching for a new vehicle!

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