45-02 Northern Boulevard
Long Island City, NY 11101

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Used Cars: 718-786-3535

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 10:00am – 7:00pm
Tue 10:00am – 7:00pm
Wed 10:00am – 7:00pm
Thu 10:00am – 7:00pm
Fri 10:00am – 7:00pm
Sat 10:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Empire Buick GMC of Long Island City

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1137 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I got my first Car from jeff he is the best help us in

Reviewed by Blertihasani85November 24, 2025

I got my first Car from jeff he is the best help us in all types of ways to make the dream come true he was polite and patient go see him for a car

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jeff help me make an easy decision and made the process

Reviewed by Al from NYNovember 18, 2025

Jeff help me make an easy decision and made the process so easy and non stressful got me a brand new Buick and I very excited the finance manager Mike martindale was excellent they are. Must to go to for a car

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Al, thank you for your wonderful review! Providing a smooth and remarkable experience is always our goal, and we are glad that Jeff's and Mike's efforts met your satisfaction. Congratulations on your new Buick! We wish you safe travels and we hope for an opportunity to work with you again.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Extremely BAD experience No matter what the car had, they

Reviewed by gcenuseNovember 18, 2025

Extremely BAD experience No matter what the car had, they keep on telling story and end up by not coming to the phone - I had to go in person after almost 1 month to talk with the supervisor from the service department Mr. Vincent and also, he said "will be ready tomorrow on a day after tomorrow "and end up to be another week. I had to make a big noise-they did not provide another car -NOTHING- Very unprofessional Who knows if I didn't make noise for how long they will keep my car-with the excuses that there are cars in service for almost 2 moths?! I'm paying my lease, and the car is warranty so -CHOOSE ANOTHER SERVICE DEALER

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We’re sorry for the delays and lack of communication you experienced. This isn’t the service standard we aim for. We will share your review with our management team. Please contact our General Manaager, Charles Gaines, at 718-524-3127 or at cgaines@eagny.com directly so we can work towards a resolution.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Empire Buick GMC of Long Island City

Thank you for choosing Empire Buick GMC of Long Island City! We take great pride in serving the WOODSIDE drivers. Our selection of new and used vehicles, along with an extensive variety of parts, accessories, and tires, will certainly blow your mind away. Our financial experts will also help you with the best way to purchase your dream vehicle with utmost ease. Make the most of our hours and directions page to get to our WOODSIDE Buick and GMC dealership. So, wait no more. Visit us and experience the difference. Empire Buick GMC of Long Island City in WOODSIDE, NY is waiting for you!

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