GMC and Buick
New Car Dealership in Henrietta, NY
Overall Rating
4.8/5
Read dealer reviews
Visit Rochester's 'Dealer Of The Year' winner....Patrick Buick GMC and Used Car SuperCenter in Henrietta. Volume based pricing to all our sales and service clients. We're New York's largest Buick GMC Dealer with a 4.9 out of 5 overall review rating on DealerRater.com. Plus read over 3100 testimonials and reviews with a 98% completely satisfied rating on our website: www.patrickbuickgmc.com. We offer the largest inventory in Rochester NY with a brand new 60,000 sq. ft. State of the Art Facility. Our 85 employees are our #1 asset with over 50% having 10 years or more of tenure!
If you're looking for service for your new GMC or Buick, Patrick Buick GMC & Used Car SuperCenter's trained mechanics can help keep your new car running like new. So give them a call!
Patrick Buick GMC & Used Car SuperCenter Reviews
Overall Rating
4.8/5
137 out of 143 people recommended this dealer
Stay away from this dealership bad news.
Reviewed by Andrew Oliver
in ROCHESTER
August 20, 2020
This dealer does not live up to your expectations. When you take your car in for service they send you out to another place because they cant fix your vehicle.
Beware....
Reviewed by JG
in Rochester, NY
December 19, 2019
Stay away! Bought a brand new 2020 Yukon XL. They do not stand behind their products. Brought to Patrick service department after 20 days. They said it was totally fine. Problem still persisted. After 10 days, had another GMC dealer look at it. They found it was misfiring and back right tire was out of alignment. Took 2 tire replacements to fix that. Now waiting to see if replacing fuel injectors will clear up misfiring. Truck has been in service for 17 days. During this whole time......do you think Patrick GMC Sales Rep or Sales Manger would call their customer? Not a single phone call. Is asking for a replacement Yukon XL too much? If you’re dealing with Patrick......beware.
Going Above and Beyond!
Reviewed by Karen Stamler
in Rochester, NY
January 26, 2018
It is not about just getting your car fixed, it's about the entire experience. Mario is my Service Representative when I get my SUV serviced. He is Amazing. You pull into a warm, dry, very clean, huge garage; and are greeted by your personal Service Representative, in my case, Mario. (All the Reps are Fantastic) You are brought to the desk and asked questions about your concerns. Then you have the choice to sit in a very nice waiting room with free refreshments, TV and WiFi or you can get chartered where you need to go. The communication between you and your representative is outstanding, as they keep you informed about what is going on throughout the repair.
I have told so many others about this dealership and I don't think I would ever buy a vehicle any place else.
Thank you Mario and everyone that work at Patrick. The entire staff are wonderful, even after, when Jackie or the office staff call you to see if you were satisfied.
