720 Northern Blvd
Great Neck, NY 11021
Sales: 877-399-6115
Used Cars: 516-570-1015
Sales Department
| Sun | 12:00pm – 4:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | Closed |
See all dealerships near Great Neck, NY that carry GMC, Cadillac
Overall Rating:
4.2 (out of 5)
92% recommend this dealer
882 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Don’t honor deals force you to use there finance at
Don’t honor deals force you to use there finance at higher rates. This is reason car salesmen have a bad reputation I would strongly advise against buying a vehicle from this dealership. The finance manager attempted to take advantage by offering interest rates significantly higher than what I qualified for elsewhere. On top of that, they failed to honor the deal they originally made. This was easily one of the worst car buying experiences I’ve ever had. Be very careful this is not a trustworthy place to do business.
Dealer Response
Thank you for your feedback, Bobby. We agreed to your initial offer of an approximate $2000 discount off of the advertised price. Once you then demanded an additional $1000 off, we chose to decline the second offer. Also, we have multiple banks we work with. We would love to have had the opportunity to get you approved with an aggressive interest rate. However, you never even gave us your credit info. The idea that we quoted you high interest rates is just blatantly false. I am genuinely sorry this deal did not work out. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac GMC
Maximum rating = 5
Stay away!
Stay away!!!!!! Horrible customer service. They called me to stop bye Waited over 30 min to be greeted With no customers insight at 1130 am
Dealer Response
Thank you for sharing your experience with us, Pat. I appreciate your feedback regarding your visit to North Bay Cadillac GMC. While we strive to provide excellent customer service, it seems we fell short during your visit. I encourage you to reach out to us directly so we can address your concerns and improve your experience. Your feedback is invaluable in helping us enhance our service. Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac GMC
Maximum rating = 5
The Service center was great.
The Service center was great. People are friendly and communicate well. My car was repaired and returned timely.
Dealer Response
Thank you for your review! I'm glad to hear that you had a great experience at North Bay Cadillac Buick GMC's service center. Our team takes pride in providing friendly and effective communication while ensuring timely repairs. We look forward to assisting you again in the future! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC
Maximum rating = 5
Welcome to North Bay Cadillac GMC
We are excited to help you with your vehicle purchase. North Bay has an outstanding reputation of being a leader among tri-state dealerships in sales and service. Our sales professionals are knowledgeable respectful and will always try to give you the best deals. After your purchase our GM Certified technicians are here to give you the best service. Thats why year after year our customers keep coming back and driving more traffic to our store than ever before. We have earned GM's Master Dealer Award for 9 Consecutive Years.
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