Jim Murphy Buick GMC in Depew including address, phone, dealer reviews, directions, a map, inventory and more

3000 Walden Ave
Depew, NY 14043

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 9:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Jim Murphy Buick GMC

Overall Rating:

3.1 (out of 5)

76% recommend this dealer

58 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't go on pizza day

Reviewed by Chance from Buffalo,nySeptember 28, 2023

30000 miles and pistons go bad. Encore got fixed then didn't start. They told me I had bad gas. 1 month later out of the blue a computer update came and car starts like dream. Bad gas, I don't think so. Bought another car from a different dealership. Never again. Friday they were eating pizza and couldn,t care that I was there to pick up car

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

go somewhere else !

Reviewed by Mr. Disappointed from buffalo, NYAugust 18, 2023

if you are looking for a place to get insulted ... this is the place to go ! The car I wanted to trade in was listed on autotrader (several car price examples) for anywhere from $10,000 to $14,000. They offered me $4000 . Kelly blue book trade in average is $7050

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (716) 989-5020 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Quick service with my tailgate at the dealership

Reviewed by Jim Feeney from North Tonawanda nuAugust 15, 2023

The best service I ever had they are good the best I bought my truck and Jim Murphy great job there with buying didn’t feel pressured Coreys a great guy and the service guys are fantastic

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Jim, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Jim Murphy Buick GMC

We would like to thank you for considering us for the purchase of your next new or used car truck or SUV. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff show you some of our special vehicle offers and take you through our complete line of new and used cars trucks and SUV's. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online send us an email & we will promptly reply.

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