Open Road Chevrolet in Union including address, phone, dealer reviews, directions, a map, inventory and more

2675 US Highway 22 West
Union, NJ 07083

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Open Road Chevrolet

Overall Rating:

4.1 (out of 5)

95% recommend this dealer

343 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)


Reviewed by TAYLOR MCQUEEN from Union, NJSeptember 05, 2023

Robert was a dream to work with, he really embodies and cultivates the human experience. Car shopping and dealerships can be daunting and stressful times for people; I can confirm from my personal previous experience thinking about needing to get a new car and the end of my lease only created fear and anxiety. Not only did Robert make me feel welcome and comfortable, he was willing to go above and beyond to make that happen; including speaking to my dad, mostly, to start the facilitation of the process. I honestly think that most people would be annoyed or not even pretend or try to understand. My only wish is that I have an endless supply of money to just keep buying cars from Open Road Chevrolet and Robert specifically until I make Beyonce money, I'll be telling anyone who will listen to run to Open Road and ask for Robert B.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, Thank you so much for taking the time to share your incredible experience with Robert at Open Road Chevrolet! We're overjoyed to hear that he made your car shopping journey a dream come true.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)


Reviewed by Ms Sylvia E Wilson from Union, NJAugust 25, 2023

Very friendly, the management staff at this location very helpful in assisting me with any challenges I had.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, We appreciate your positive feedback! It's fantastic to hear that you found our staff, especially the management team, to be very friendly and helpful. Assisting customers with any challenges they face is a top priority for us, and we're glad we could be of service.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Stay away. Worst dealership and service

Reviewed by Donna from Cranford, NJJuly 14, 2023

Do not buy especially a used car from them. We bought a Cruze and was told the car is in great shape and only needed brakes, which they replaced. Since the time we bought the car, it has been more at the repair shop than at my home. Their service people do not get back to you and they don’t care.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello Donna, We're deeply sorry to hear about the problems you've encountered with the used car you purchased from us. We would like to resolve this issue for you as soon as possible. Please contact us at 908-364-4150 so we can resolve this matter as soon as possible.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Open Road Chevrolet

We are happy to welcome you to our newest Open Road Auto Group location at 2675 Route 22 West in Union. We look forward to continuing our reputation as a premier automotive dealership dedicated to your complete satisfaction in sales and service. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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