Cranbury Buick GMC

What a weird experience I had. I went to this dealership looking for a car. I tested drove a chevy malibu, when I was going through the vehicle I noticed some problems. The tire had a gash and the back seats cup holder had a lighter, tobacco leaves and a greasy feeling. Not a huge problem but when I brought it up to the salesperson they laughed and stated that the car would be clean and there was nothing to do about the tire. Weird way to act if you want to sell a car, but I'll continue. I noticed that the sticker price was 1,500$ more than the online price. I asked the salesmen how much the out the door price would be. At this point he went and got his manager, which was weird because I just wanted to know what the final price would be. The manager came over and started the conversation stating that the online price was the lowest they could go. Repeatedly saying "you know that's the cheapest". Which was not my question but also not a true statement (online you can see the sale price history and in fact the car was listed for 2000$ cheaper than the in-person price and 500$ cheaper than the online price. Lie number 1. Then the salesmen and the manager try and say, this is a good car it can be gone next week, and you'll miss out on the great deal. I responded by telling them that there are 100's of chevy Malibu's for the same cost and that their car has been in their lot for 75 plus days. Mind you as the conversation goes on, they keep raising their voice with me. Weird if you want the sale. I didn't react how they expected so they tried pressuring me again saying that since tariffs will be taking place on Monday all cars would be going up another 25% so I better act now. At this time, I point out that having different online and in person prices are unethical and they lose it. Yelling at me and telling me that I'm unethical... for calling them out on their shady business practices. Save yourself the time and headache all they care about is your money and not if you're comfortable. Also, they lied about the 25 percent no car went up on Monday as I write this.

Open app Your location Cranbury Buick GMC 2730 US-130, Cranbury, NJ 08512 Car dealer Billy Ates 182 points a day ago I wish I can leave zero stars but google doesn't let me..So I leased a 2025 Hummer X2 from this dealership back in September of 2024, Anthony the sales rep was very helpful, fast forward to a couple months later, the adapter the dealership provided me burned and melted the charging port of my car. My car has been at the dealership since 12/2/2024, and up until a few days ago neither the dealership nor GMC corporate could give me an ETA for the part needed to start the repair. I was told a few days ago that they finally have an ETA for the part now which is tentatively February 27th, which means I won't get my car till sometime in March. Wait it gets better, I rented a car when all this happened because I was told by Mat over at the dealership there were no loaners available, so I asked him to please call me and let me know when one becomes available, of course no phone calls for over a month, when finally I called and asked them for a loaner on January 9th they miraculously had one, not only did they have one but when i got there, they gave me a choice of 3 different loaners when I went there to pick up my loaner...Funny how there was no loaners returned to the dealership for over a month and they had 3 waiting for me when i called and was stern that i am 2k in the hole with my rental (which GMC corporate promised to reimburse me)...anywho now I am being told that I am responsible for about 3-4k in labor and parts because the issue is not covered under warranty... Well I filed a lemon law request with the NYS attorney generals office, because this is totally ridiculous. So my message, as a fellow first responder, to my fellow first responder community, their families and the civilian community, be aware of the nonsense that goes on in this place. Conduct business with caution as if I had any knowledge of this back in September I would not have conducted any type of business with this dealership. I will post this review on various first responder forums giving my first responder family a heads up. And lastly, I welcome the dealership to dispute any part of my review...

Dealership advertised 459 a month zero down. Agreed to 505 a month for 2k additional miles and a black truck. There was no fine print on their advertisement! Sat down with the typical shady finance guy and he informed me the deal was for $5500 down. My credit score is 815. Scam job. My family drove 40 minutes to be lied to and our time wasted!