Lithia Chevrolet GMC of Helena in Helena including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1501 Cedar St
Helena, MT 59601

Get Directions
Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Lithia Chevrolet GMC of Helena

Overall Rating:

4 (out of 5)

94% recommend this dealer

204 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Lousy Service at Lithia GMC

Reviewed by Sarah Herold from East Helena, MTJanuary 17, 2023

I had an appointment Dec 17, 2022 to fix a recall issue. They cancelled because of sick help. Made an appointment in person for 1/17/23 at 10:00 AM. I arrived. Told me their Shuttle Service to take me home was down but a lady was coming in to do that for them. I waited, and waited, and waited 2½ hours with no ride and no word on my car. I asked about the ride. "Sorry but we don't take people that far away" was the surprise answer. So I was supposed to sit while this passenger bag replacement was completed somewhere between 2 hours and a half a day? Finally after waiting 2 hrs 45 minutes I discovered they HADN'T STARTED ON MY CAR yet! Pleasant enough people at the service desk but they tell you NOTHING even when you ask and you sit. I got my keys and left.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Sarah, it is disappointing for us to hear that your experience was anything less than great. Sarah Herold, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Quick oil change and tire rotation by pros.

Reviewed by Dan Coday from Helena, MTSeptember 25, 2022

I was able to get a next day appointment. The service team was quick and professional.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Dan , we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Chevrolet Buick GMC of Helena Lithia Store

Reviewed by ANTHONY CULLEN from East Helena, MTSeptember 14, 2022

Our salesperson, Michael, was personal, caring, listened to our thoughts and needs, and made sure we had options/choices in our selection of a vehicle. He is a newbie so if he did not know the answer, he made sure we had the answer. The financial officer we first met made sure we had the best interest rate and payment we are comfortable with. Than the last person we dealt with, Adam Miller, was amazing and he knew his stuff about numbers. Explained with confidence and understanding. Best of all, his humor was top notch!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, we're happy you found our staff to be so supportive during your experience here at Lithia Chevrolet Buick GMC of Helena. We are always more than happy to assist you if anything else comes up. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Lithia Chevrolet GMC of Helena

At Chevrolet Buick GMC of Helena located off I-15 in Helena Montana you'll find a wide selection of new and used cars trucks and SUVs for sale or lease. Our knowledgeable friendly staff will help you choose a car or truck that fits both your needs and your budget. Visit us today or browse vehicles online and see why our customers travel from nearby towns such as Great Falls Townsend Bozeman Billings Three Forks Anaconda Butte Bozeman and all points in between to shop our new and used cars. Our sales department is here to help you Monday through Saturday until 7pm.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top