1501 Cedar St
Helena, MT 59601

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Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Lithia Chevrolet GMC of Helena

Overall Rating:

3.6 (out of 5)

92% recommend this dealer

211 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great dealership !

Reviewed by STEPHEN LOOMIS from Butte, MTFebruary 09, 2024

Very friendly. Went out of their way to find the truck I was looking for. I would not hesitate to send any of my friends to this dealership.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Stephen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Avoid At All Cost!

Reviewed by Justin M from Great Falls, MTSeptember 28, 2023

I purchased a 2007 Jeep Commander from Lithia GMC of Helena on the 4th of April 2023. After I picked up the vehicle, there was rips and tears in the front driver seat, the parking brake didn't work, and the pads actually fell out of the bracket when driving a week later, the 4wd low system warning came on the day after, the auto lights didn't work and none of this was told to me when before I purchased the vehicle. Fast forward to the first week of August when I went to register my car, and the DMV had no record of the title or paperwork being sent to them. I spent three weeks attempting to contact the dealership via phone, email and in person. I was transferred to several voicemails that were never returned, I was hung up on and outright ignored. When I went down and tried to speak to the sales manager face to face, I was told they don't know where the title is and the 3rd party service they used never got the paperwork. Adam, the sales manager, then called me back and advised me they had to order a duplicate title (implying they never had the title for the vehicle when they sold it to me) and that it would be there no later than the 25th of September (over 5 months after buying the car). I never received any of the finance paperwork and have not been able to contact the dealership since. Lithia's corporate has not gotten back to me either. This is a blatant violation of Montana Code Annotated 23.19.204 and is illegal. As a last resort, I will be filing a lawsuit against the dealership to have the vehicle taken back and the loan paid and taken off my credit. I am now suffering damage to my credit score as the finance company tries to figure out what to do (Westlake Financial still does not have any title paperwork as of this complaint).

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great dealership

Reviewed by PORTER SORENSEN from Helena, MTSeptember 06, 2023

Russel was friendly and didn?t make me feel judged at all. He worked to help me find a car I loved in my price range. Everyone else in the process was professional and did a great job I didn?t feel pressured to buy a car past the usual car dealership techniques.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Porter, we're happy you found our staff to be so supportive during your experience here at Lithia Chevrolet GMC of Helena. If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Lithia Chevrolet GMC of Helena

At Chevrolet Buick GMC of Helena located off I-15 in Helena Montana you'll find a wide selection of new and used cars trucks and SUVs for sale or lease. Our knowledgeable friendly staff will help you choose a car or truck that fits both your needs and your budget. Visit us today or browse vehicles online and see why our customers travel from nearby towns such as Great Falls Townsend Bozeman Billings Three Forks Anaconda Butte Bozeman and all points in between to shop our new and used cars. Our sales department is here to help you Monday through Saturday until 7pm.

Ready to buy? Get a price quote before visiting the dealership.

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