1555 E. Independence
Springfield, MO 65804

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Sales: 417-765-0608

Used Cars: 417-765-0608

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Thompson Buick, GMC, Cadillac

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

855 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Can never say enough about how glad I am that I chose to

Reviewed by JW from Liberal, MOJanuary 14, 2026

Can never say enough about how glad I am that I chose to return to Thompson's for my second GMC purchase. The first time Bobby D. was so helpful that I requested him 2 years later when I returned. He does not pressure you. He finds out what you are interested in and why, how will you use it? He then gives you options that are available. He was able to answer all kinds of questions about how the vehicle operated etc. He is so likeable. I wish everyone who deals with the public was as polite, understanding, knowledgeable and on and on as he is. THANK YOU BOBBY! Oh Yeah, I like my 2 vehicles too!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for choosing Thompson Buick GMC of Springfield as your first choice for all your automotive needs! We do hope we can be of assistance in the future. Take care!

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Maximum rating = 5

5.0 (out of 5)

I have had nothing but success with the sales group at

Reviewed by KRJanuary 13, 2026

I have had nothing but success with the sales group at Thompson GMC in Springfield. Bobby Duncan has exceeded my expectations once more with his customer service and personal concern to meet my vehicle needs. Chris Decaro as well exceeded our expectations when finalizing our purchase.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

They go the extra mile to make sure you are happy.

Reviewed by Buck, KD from Fair Grove, MOJanuary 05, 2026

They go the extra mile to make sure you are happy. The best experience I've had at a car dealership. A pleasure to work with.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Maximum rating = 5

About Thompson Buick, GMC, Cadillac

Thompson Sales Company has been your trusted automotive destination in Springfield since 1919.

Discover our large selection of new Buick, GMC, and Cadillac vehicles as well as top-quality used cars, trucks, and SUVs.

From oil changes and brakes to tires and transmission service, we’ll take care of your vehicle regardless of the make and model. Our dealership boasts four GM World Class Technicians who know your GM vehicle inside and out.

Experience a family-oriented atmosphere with a team dedicated to your satisfaction. Locally owned and operated by the Thompson family for more than 106 years.

We look forward to doing business with you at our Missouri Buick GMC Cadillac dealership, and thanks again for visiting our dealer website on Cars.com.

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