621 S Westwood Blvd
Poplar Bluff, MO 63901
Sales: 573-300-4192
Used Cars: 573-300-4416
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:30pm |
| Tue | 8:00am – 5:30pm |
| Wed | 8:00am – 5:30pm |
| Thu | 8:00am – 5:30pm |
| Fri | 8:00am – 5:30pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Poplar Bluff, MO that carry Chevrolet, GMC
Showing the most recent reviews from Cars.com and DealerRater.
Great service
Great customer service and efficient timing doing the task at hand. Had parts available at time of visit and explained all the questions we hd.
Maximum rating = 5
Looking for a new car!
Steve Dennis is amazing! Very helpful and always finds us what we are looking for! Great deals and great service! If your looking for a salesman he’s your guy!
Maximum rating = 5
Stay Away!
Stay Away! I purchase a 1997 Silverado from Baldwin Chevrolet / Cadillac. Approximately 1/2 way home on my 200 mile trip the brakes went out. Did a complete brake job. Still no brakes. Took it to several mechanics and they could not fix the problem. Called Steve and he sent a trailer to pick up my truck. A few days later he brought the truck back and stated that it was fixed. It was not. Not only was it not fixed, it was in worse shape than when they picked it up. Lug nuts were so tight I had to take it to a large truck shop and have them loosened. Brake bleeders were now rounded from using a vice grip instead of the proper wrench. Come to find out, the ABS unit had previously been replaced with an incorrect one. Replaced with a new, correct one, and all is well. I spend over $3,000, after paying almost 12 grand for the truck, just so I would be able to safely drive it. They offered no compensation.
Dealer Response
Hi Gene. We’re sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. It sounds like we missed an issue with the brakes. Our goal is for everyone who comes in contact with us to feel valued and respected, so if you could please call me at 1-800-537-1251, I’d love the opportunity to discuss your concerns further with you. I’m hopeful this will give you a chance to share any part of your story that wasn’t told before as well as offer some resolution on how we can help make things right between us. If there are other ways I can help, please let me know!
Maximum rating = 5
Because we want you to be our customer for life we are proud to provide A Lifetime Powertrain Warranty at no additional cost. We want you to have a peace of mind that comes from knowing you are covered for the cost of the critical mechanical breakdowns. *Contact Baldwin Chevrolet for details. http://www.baldwinchevy.com/lifetime-warranty
Find out what your used car is worth with our appraisal tool.