Dave Cross Motors

Great service. Friendly & courteous. Informative about what needed attention. Customer service man, Dalton, was awesome. Would recommend him to anyone for help He deserves recognition.

Watch Out for DAVE CROSS Buick GMAC in LEE’S SUMMIT We took our 2016 Buick Regal to DAVE CROSS in LEE’S SUMMIT for an oil change, tire rotation, and a new battery. Standard services that every dealer provides a hundred times a day. When they finished, my husband started driving home when an alarm went off in the car. The dashboard message was, “NO OIL. TURN ENGINE OFF IMMEDIATELY”. He was in traffic and desperately trying to get back to the dealer’s before the engine froze up. And he did make it. He was told that the markers on the dealership’s oil dispenser are worn off so everyone GUESSES how much oil they are putting in a car. They checked and it showed we had almost four quarts, but the sensor doesn’t register unless they put in the full five. After that was taken care of, my husband once again begins to drive home. He gets halfway and the dashboard sounds an alarm and the message, “TIRE MONITOR SYSTEM” displays. Finally at home, my husband called the dealership and they said to ignore the error message and that it only takes a few minutes to reset the tire monitoring system BUT it can only be done by the dealership. And the dealership is in Lee’s Summit and we live in Peculiar, MO so it is a bit of a drive especially after spending couple hundred dollars for services that were not properly done. The two SIMPLE jobs they neglected to do correctly makes it difficult for us to have faith in their service department. We were offered no discount, no partial refund, nothing for a job NOT WELL DONE. And we still must drive back AGAIN to get the tire monitoring system reset.

It was great! I took my GMC Acacia in for an oil change and normal maintenance. They were very nice at the check in and the work was done in a timely manner.