78 Goodman Rd E
Southaven, MS 38671
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Southaven, MS that carry GMC, Buick
Overall Rating:
3.3 (out of 5)
91% recommend this dealer
145 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
This was probably the worst experience I?
This was probably the worst experience I?ve ever had getting a service. I value my time and I do not appreciate it being wasted. I was going to the vending machine when they pull my vehicle back in. So, I waited patiently for another 20 or 30 minutes. I have my son with me and he needs his diaper changed. I had to go back outside to see what was going on. Instead of taking my paperwork inside so I can go. They out there talking about who?s retiring and trying to figure out with one of them are paying for lunch. When they finally decided to ask what they could help me with. I ask what the problem is and had to tell they my name three times. Just to hear oh it might be ready. Still did not try to take care of me until I pointed out that I seen when my vehicle was pulled back in. I could understand if they was busy. I see now that you all have no respect for the customers. I?m very upset by the lack of respect for my son. I?ll be take my business elsewhere
Dealer Response
Thank you for sharing your experience, Brad. I understand your concerns regarding the service visit and how timing and attention to customers can impact your visit, especially with family present. At Landers Buick GMC, we aim to provide attentive service and clear communication to make each visit smooth and efficient, and your feedback helps me review how this is experienced by our customers. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Ensuring your satisfaction is our priority. Tyrone Ford Service Manager tford@landersmemphis.com
Maximum rating = 5
Al and his team were AMAZING!
Al and his team were AMAZING! They were patient, knowledgeable and extremely helpful. I would highly recommend them and the next time I am in the market for truck or car they will be my first call.
Dealer Response
Thank you, Kristen! I'm thrilled to hear that Al and the team provided you with such great service at Landers Buick GMC. Your recommendation means a lot to us, and we look forward to assisting you with your next vehicle purchase. Don't hesitate to reach out whenever you're ready! Al Marchionda amarchionda@landersmemphis.com
Maximum rating = 5
My sister bought a new GMC from this dealership paid
My sister bought a new GMC from this dealership paid cash. You would think paying in full would hold some weight but when she went back to the dealership for some help-from the general manager no less....he was getting ready to go on vacation and could not help her. There is NO MORE customer service. Wish I had looked at their reviews before sending her there.
Dealer Response
Thank you for sharing your thoughts, Donna. I appreciate your feedback regarding your sister's experience at Landers Buick GMC. We strive to provide excellent customer service and understand that it’s important for our customers to feel supported, especially after making a significant purchase. I encourage you or your sister to reach out directly to me, so I can address these concerns. Your input is valuable to me as we aim to improve our services. Al Marchionda amarchionda@landersmemphis.com
Maximum rating = 5
As the premier Southaven Buick GMC dealer Landers Buick GMC in Mississippi would like to welcome you! Our World Class Customer Service earns us top accolades for all of our franchises and our friendly staff consists of long tenured employees that provide exceptional service.
Whether you?re researching new Buicks GMCs or looking for used carsif you are ready to buy or just looking for a reliable service and parts department we are here to earn your business.
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