2775 Long Lake Rd
Saint Paul, MN 55113

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Sales: 612-568-0857

Used Cars: 612-284-8688

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 8:00pm
Tue 10:00am – 8:00pm
Wed 10:00am – 8:00pm
Thu 10:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Walser Buick GMC Roseville

Overall Rating:

4.3 (out of 5)

86% recommend this dealer

1378 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had my chevy silverado for transmission shutter.

Reviewed by Mike MadNovember 11, 2025

Had my chevy silverado for transmission shutter. They replaced the transmission at no cost to me through there extended warranty I bought when I got the truck. We're very helpful and kept me informed. Got done in a timely manner to. Would recommend highly

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for the fantastic 5-star review! We're thrilled to hear that your experience with us was smooth and that our team could assist with your Chevy Silverado's transmission under your extended warranty. Keeping you informed and getting the job done efficiently is always our goal, and it's great to know we delivered. Your recommendation means the world to us — we truly appreciate your trust and support!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Good service however they should have caught the issue on

Reviewed by connie.garyNovember 10, 2025

Good service however they should have caught the issue on 2nd visit. Service manager Mike, did work with us very well.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to leave a review and for the 4-star rating. We're glad to hear you received good service and that Mike was able to work with you effectively — he’s a valued member of our team. We do regret that the issue wasn’t caught during your second visit, and we appreciate you bringing that to our attention. Your feedback helps us improve, and we’ll use it to ensure better attention to detail moving forward. Thanks again for your continued trust — we look forward to serving you even better next time.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Poor communication.

Reviewed by JOHNNovember 10, 2025

Poor communication. Overcharged and does not return calls to service department. Service department has gone downhill

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your feedback. I’m truly sorry to hear about your recent experience — this is not the level of service we aim to provide. We understand how frustrating poor communication and unreturned calls can be, and we regret that you felt overcharged. Your concerns are being taken seriously, and we’d appreciate the opportunity to speak with you directly to better understand what happened and how we can make things right. Please feel free to reach out to Service Manager Mike Trok 651-604-1700 — we’re here to help.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Walser Buick GMC Roseville

You are in the driver’s seat at Walser Buick GMC Roseville with our transparent pricing on all new and preowned cars. Say goodbye to awkward hand-offs. Say hello to your dedicated consultant who will assist you throughout your buying experience. The moment you walk into Walser Buick GMC Roseville there is one driving factor that defines us: We are committed to providing you, our guest, with an elevated purchase experience when buying your next vehicle from us online or in the store. Our mission is to become your trusted dealer by keeping the you informed and the buying process simple. This is the same momentum that has driven us since this company was founded by Jack Walser, and continues to this day under the leadership of Andrew Walser.

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