Friendly Chevrolet of Fridley

Just bought a 2021 Ford and couldn’t be happier! Our salesman, Brain, was awesome! Made the buying experience comfortable and was very knowledgeable! Will definitely continue buying all our vehicles from Friendly Chev!

Everything is good.i like what they work. Sell person is very good. I like the seller who sold the car to me . He is very nice.

Bought a used truck on March 7, took a couple trips, in 1000 miles from Friday to Monday. Tuesday March 11, truck wouldn't move. Transmission was completely gone. Texted the Salesman, said he would he would have someone contact me. No one did. I reached out again, said I would be contacted. No one contacted me. I called again. The third time, I talked with Mike. After telling him I bought the truck on a Friday, and on Tuesday it didn't even move. His response was "Do you have AAA, or a way to tow it in". I had to advocate to have them take care of the tow. My expectations in buying a used car from a dealer were realistic. I assumed the risk of a used car, but I expected that if something catastrophic happened that they would make efforts to do the right thing. The vehicle was towed in on March 13. said they would not be able to get it until Friday. No calls. I texted on Monday March 17th. They called back. Said they need to have an "experienced technician look at it, to make sure they diagnosed properly" March 18-No communication March 19-No communication March 20- I called them March 21-No call all day -I called in the evening. Was told transmission was bad, I would have to pay half. $3700.00. March 25- They called, transmission was fixed. I needed to get an invoice to take care of my half. Mike told me directly that they would deliver the truck for me. March 26-No invoice March 27-No invoice- called left message, said I still needed an invoice. March 28- Got the invoice- Paid- I asked and stated clearly that Mike told me the truck would be delivered. March 29- No Vehicle- My expectations were, and continue to be reasonable. I expect clear timely communication, and follow through actions- These expectations were not met.