703 17th Ave NW
Austin, MN 55912

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Asa Auto Plaza Chevrolet GMC of Austin

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible Customer Service

Reviewed by Troy from IowaMay 20, 2021

I would avoid this dealership! I called on a vehicle, and the "manager was out (golfing I think they said), and they would get back to me. So since he was out and I was waiting, a manager sold the truck to a friend of his without calling me.. I guess calling back customers and helping them is not part of their values.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Correct Engine Light issue

Reviewed by Tom from Austin, MNOctober 16, 2017

Check engine light came on in the 2016 Sierra , they got me in , provided a loaner car and had my truck back to me the next day

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Top Service

Reviewed by Betty Murphy from Austin,MNSeptember 25, 2017

ON time. Nice staff. I will be back here for service next time.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Asa Auto Plaza Chevrolet GMC of Austin

Welcome to Usem Inc.
Usem Chevrolet wants to make your car shopping simple and stress free. We have been a locally family owned business in Austin MN. since 1923 serving the Southern MN & Northern IA area.

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