Asa Auto Plaza Austin in Austin including address, phone, dealer reviews, directions, a map, inventory and more

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703 17th Ave NW
Austin, MN 55912

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Asa Auto Plaza Austin

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible Customer Service

Reviewed by Troy from IowaMay 20, 2021

I would avoid this dealership! I called on a vehicle, and the "manager was out (golfing I think they said), and they would get back to me. So since he was out and I was waiting, a manager sold the truck to a friend of his without calling me.. I guess calling back customers and helping them is not part of their values.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Correct Engine Light issue

Reviewed by Tom from Austin, MNOctober 16, 2017

Check engine light came on in the 2016 Sierra , they got me in , provided a loaner car and had my truck back to me the next day

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

4.3 (out of 5)

Top Service

Reviewed by Betty Murphy from Austin,MNSeptember 25, 2017

ON time. Nice staff. I will be back here for service next time.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Asa Auto Plaza Austin

Welcome to Usem Inc.
Usem Chevrolet wants to make your car shopping simple and stress free. We have been a locally family owned business in Austin MN. since 1923 serving the Southern MN & Northern IA area.

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