702 2nd St NE
Aitkin, MN 56431

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Sales: 888-884-2487

Used Cars: 888-884-8958

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Atwater GM

Overall Rating:

2.8 (out of 5)

72% recommend this dealer

29 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

POOR SERVICE

Reviewed by Mike Steffens from Aitkin, MNAugust 17, 2023

Had my oil changed, tires rotated and inspected. Flyer on my paperwork said 79.95 for the package. Did the oil change based on that price. Unfortunately when I went to pay it was 101.00. Upon questioning service I was told prices have gone up because of oil and oil filter costs yet my oil and filter were the same price as the last oil change. When I questioned the flyer attached to the service order I was told that?s not valid anymore and there is no service discount. On top of all that they didn?t even fill my washer fluid. (Was half empty). Checked around on prices at other GM dealers and independent shops and their 6 quart full synthetic oil changes are around 60.00 with fluid top off and around 69.00 if you want the tires rotated. Not 101.00! The inspection is free at all places I checked. To say the least a little disappointed. Probably the last time I do service at Atwater.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Your feedback helps us improve. Thank you and have a great day!

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

The worst car dealership in Minnesota

Reviewed by Kathy brausen from Ironton mnJuly 11, 2023

They lied to us, they trashed the tint on our back window, then told us we had to find someone to fix and then they may reimburse us after we pay. Nothing in writing. They told us our car had issues which was a lie. Now they are selling for 4500 more than they paid. Like I said nothinh but lies.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (218) 927-2713 to discuss your concerns, as your satisfaction is of utmost importance to us.

Overall Facilities 2

Customer Service 2

Buying Process 2

Quality of Repair 2

Maximum rating = 5

1.0 (out of 5)

BAD DEALERSHIP

Reviewed by Kathleen Vanbuskirk from ISLE, MINNESOTAFebruary 10, 2023

you can't say you are going to do things one way and handle it differently. i will pass the story of my experience along to others. you should be very ashamed of yourselves for handling things the way you did. Up front honesty is what people are looking for when buying a vehicle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Kathleen, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Atwater Chevrolet Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (218) 927-2713 to discuss ways we can better serve you in the future.

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

About Atwater GM

Every new and used vehicle is sold at our Brandl Value Price eliminating the need to haggle to get a great deal!

Every new vehicle comes with a gimmick free Lifetime Power Train Warranty!!

All pre owned vehicles are fully reconditioned. Call and ask what work was performed on the vehicle you are interested in!!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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