2265 S M 76
West Branch, MI 48661
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 2:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:30pm |
| Tue | 8:00am – 5:30pm |
| Wed | 8:00am – 5:30pm |
| Thu | 8:00am – 5:30pm |
| Fri | 8:00am – 5:30pm |
| Sat | 9:00am – 2:00pm |
See all dealerships near West Branch, MI that carry Chevrolet, Dodge, GMC, Jeep, Chrysler, RAM
Showing the most recent reviews from Cars.com and DealerRater.
Worst experience once car arrived
I preordered a car and had a deposit on it. Was told a certain date and it didn?t deliver for few weeks after. I notified dealer that I will be out of town on a certain date and asked if car deliver while I was gone they will have it on hold. Car got delivered and the dealer notifies me I have only till end of day to pick up the car which was few hours only after car got delivered just so they can twist my arm to go with their bank since it was quick response with very high rate or to sell the car to someone else after I notified them I?ll be out of town and they will hold car for me. Very terrible experience I had planned on ordering pick up trucks from this dealer for my businesses and definitely not going thro this experience again. Went very smooth all the way till car got delivered. This review will go everywhere not only to your survey
Dealer Response
Thank you for alerting us of this issue. We would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Team Hodges Team
Maximum rating = 5
Team Hodges Chevrolet West Branch Michigan
I love my 2019 Trax, I consider it my baby. The service department took very good care of him.
Dealer Response
Hi Mary, and thank you for this great review! We're happy to hear that our service department took care of you! They are a great asset and we appreciate all that they do. Team Hodges Team
Maximum rating = 5
Daniel
Business manager not very friendly. Acted like he didn?t want to be there
Dealer Response
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Team Hodges Team
Maximum rating = 5
Team Hodges in West Branch treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling. We look forward to serving you!
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