475 Summit Dr
Waterford, MI 48328

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Sales: 248-266-4762

Used Cars: 248-775-5485

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Joe Lunghamer Chevrolet

Overall Rating:

3.9 (out of 5)

91% recommend this dealer

361 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

If I could give it no stars I would.

Reviewed by Jessica from Waterford, MIDecember 29, 2023

If I could give it no stars I would. We took it in for warranty work earlier this year, they wrecked our vehicle and now show no record of the accident. After multiple attempts to fix it with them. We are now looking at damage costs over $15,000 because it was never done right. The wreck caused a leak and now my family is sick from mold growing in it. They won't release any paperwork, they have lied, they take no pride in their work and only care about lining their pockets. No concern for the health and safety of their clients!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing this review regarding your experience with us, Jessica. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Joe Lunghamer Chevrolet Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Crooked service unreliable and over priced

Reviewed by Max from WaterfordOctober 13, 2023

This place is crooked as they come and an absolute rip off. Do not go here if your vehicle is not under warranty. I was charged $1600 for what they considered to be an 8 hour job. What I needed done would have taken 3 hours TOPS. They also replaced parts that were not found to be a problem by any diagnostic code. On top of that, the job took them 3 days. That’s 3 days of me calling into work because this location doesn’t have any loaner vehicles. I will not be returning to this location FOR ANYTHING. Save your money and go somewhere.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We're sorry to hear about your negative experience, Max. We'd appreciate the opportunity to discuss it further. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, The Joe Lunghamer Chevrolet Team

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

Follow up on gas leak

Reviewed by Steven M from West Bloomfield, MiAugust 16, 2023

This is a follow up on my previous notation from thos morning. I spoke with the service manager. Fortunately he was just brief by my service rep. He told me to give him a couple of hours to get back to me. He called me an hour and half. Very polite and understanding. He took the time to break it all down with me. It was unfortunate for me GM used plastic fuel lines instead of rubber. Completely dried out lines are cracking and brittle from the fuel pump to both tanks. All lines need to be replace. I could of just told them to put it back together. But it would have been an unsafe vehicle. I guess thats what happens when you fall in love with a 2008 LS3...Good people at lunghamner chey.. Ny service rep is named John..he is not listed below. Good person..

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We're grateful for your kind words, Steven. Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Joe Lunghamer Chevrolet Team

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

About Joe Lunghamer Chevrolet

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