1850 W. Maple Rd.
Troy, MI 48084

Get Directions

Sales: 866-882-4185

Used Cars: 866-885-7005

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Suburban Buick GMC of Troy

Overall Rating:

3.9 (out of 5)

78% recommend this dealer

147 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

My advisor was good, but someone went into my glove box

Reviewed by Angela December 09, 2025

My advisor was good, but someone went into my glove box (I don't know why) & left a bunch of stuff all over the passenger floor. Someone that moved my car also ripped the straps on my seat warmer that I have attached to my driver's seat. No one said a word to me about any of it. Service seems to have been compromised since the dealership now has the advisors doing everything.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

JEAN WAS EXCELLENT.

Reviewed by SHAKDecember 03, 2025

JEAN WAS EXCELLENT. THE TEAM THERE WAS GREAT. THEY WENT ABOVE AND BEYOND TO GET ME INTO A VEHICLE I WANTED. WOULD HIGHLY RECOMMEND JEAN TO OTHERS.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Shak, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Buick GMC of Troy.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Brad was great with working out a deal for the new

Reviewed by Kevin CurtinDecember 02, 2025

Brad was great with working out a deal for the new Terrain. Very responsive via texts and phone calls and was able to provide the information effectively. Also when I noticed issues (scratches) on the rear fascia prior to signing paperwork, he swiftly took it to the bodyshop and had it buffed out to my satisfaction.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Kevin, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Buick GMC of Troy.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top