Dick Genthe Chevrolet

Overall,very pleased with extra effort to get my new truck correctly ordered and delivered. The process after I ordered truck from factory was flawed apparently by GM apparently because order was altered and 2 wrong trucks were sent to dealership?When my truck came in,it did not have spray in bedliner that I ordered from factory.Not Geno fault,he is 5 stars.He arranged to have spray bedliner done locally which I appreciate and like Rhino liner.I came into dealership 2 months before lease ended to order truck but still had to extend lease on 1st truck.This was not pleasant experience.Geno made the difference as he was great.Will buy a vehicle from him again.

In the past I would always go to Bates Chevrolet for my new purchases, but decided to go closer to home this time since I moved to Southgate.Everyone was great to work with , and I couldn’t be more pleased.

Selling vehicles these days can be challenging, more so for buyers like me. Meeting Ron was an accident, since I stopped by completely unplanned and unannounced. There was something truly special about Ron the moment a met him. His eagerness and sincerity in helping me was palpable. I trusted him right away and felt at ease. The process of buying a car from him was joyous. That's how he is! True support from him was not only getting the car, but after the car was driven out of the lot. I needed a little help weeks after the car was purchased. He was engaged in making sure I was completely satisfied, always available and extremely helpful. Making sure a customer is content and protected, is where he shines. Kudos to Ron. You guys are so very lucky to have him part of the team!