28111 Telegraph Rd
Southfield, MI 48034

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Sales: 877-878-6861

Used Cars: 888-273-8059

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 1:00pm

Reviews of Serra Chevrolet

Overall Rating:

4.1 (out of 5)

95% recommend this dealer

1053 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I recently purchased a 2025 Chevrolet Trailblazer LS, and

Reviewed by RODNEY GASTON from Dearborn, MIMarch 31, 2025

I recently purchased a 2025 Chevrolet Trailblazer LS, and I have to say, the experience was incredibly smooth thanks to Becca, Bobby, and Brian. From start to finish, they made the entire process hassle-free and enjoyable. Their professionalism and attention to detail truly stood out, ensuring I had all the information I needed and that the transaction went off without a hitch. I couldn't be happier with my new vehicle and the outstanding service I received! Highly recommend this team for anyone looking to make a seamless purchase.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you, Rodney, for your fantastic review! We’re thrilled to hear that your experience purchasing the 2025 Chevrolet Trailblazer LS was smooth and enjoyable, thanks to Becca, Bobby, and Brian. At Serra Chevrolet Southfield, we take pride in our team's professionalism and dedication to our customers. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new vehicle! Sincerely, The Serra Chevrolet Southfield Team

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

From the start, the customer service here was the

Reviewed by Eboni TrustyFebruary 03, 2025

From the start, the customer service here was the ABSOLUTE BEST from all of the employees that I interacted with. My salesperson was Lori Wild, and I must say that she is OUTSTANDING! The dealership was extremely busy, but Lori took care of my every need. She is very professional, personable and hospitable and explained everything in great detail. The general sales manager as well as the finance manager were great also! Thank you all so much for your time, patience and follow-up calls!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you, Eboni! We truly appreciate your kind words about your experience at Serra Chevrolet Southfield. It's fantastic to hear that Lori and our team provided you with outstanding service. We always strive to ensure our customers feel valued and well-informed. Thank you for choosing us, and we look forward to seeing you again soon! Sincerely, The Serra Chevrolet Southfield Team

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

The person who wrote up my car was excellent.

Reviewed by Kassandra Gail Barnhill from Southfield, MichiganJanuary 24, 2025

The person who wrote up my car was excellent. He was kind and let me know what I needed. He brought in the part and showed me what it look like.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your wonderful review! We're thrilled to hear that our team member provided excellent service and helped you with your car needs at Serra Chevrolet Southfield. Your satisfaction is our priority, and we appreciate you sharing your experience. We look forward to seeing you again soon! Sincerely, The Serra Chevrolet Southfield Team

Overall Facilities N/A

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Quality of Repair N/A

Maximum rating = 5

About Serra Chevrolet

Serra Chevrolet in Michigan has a strong and committed sales staff with many years of experience satisfying our customers' needs. We offer online shopping 24/7 offsite vehicle trade values virtual test drives! Give us a call 248-354-6001 or visit us at serrachevrolet.com for the best deal!

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