2801 E Michigan Ave
Lansing, MI 48912
Sales Department
Sun | Closed |
Mon | 8:30am – 9:00pm |
Tue | 8:30am – 6:00pm |
Wed | 8:30am – 6:00pm |
Thu | 8:00am – 9:00pm |
Fri | 8:30am – 6:00pm |
Sat | 10:00am – 4:00pm |
Service Department
Sun | Closed |
Mon | 7:00am – 6:00pm |
Tue | 7:00am – 5:30pm |
Wed | 7:00am – 5:30pm |
Thu | 7:00am – 5:30pm |
Fri | 7:00am – 5:30pm |
Sat | 7:00am – 2:00pm |
See all dealerships near Lansing, MI that carry Chevrolet, GMC, Buick
Overall Rating:
4.9 (out of 5)
98% recommend this dealer
797 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The dealer was very professional and charming.
The dealer was very professional and charming. Highly recommend Mitch for any needs related to a new vehicle. New car with a great warranty from great people.
Dealer Response
Alecia, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
Maximum rating = 5
I came in for an oil change, tire rotation, and to have a
I came in for an oil change, tire rotation, and to have a problem with my wireless Android Auto fixed. I left with only signs of the oil change being done and an excuse on the android auto issue. It doesn't appear that my tires were rotated, it had noted the fluids were topped off but when I checked once got home the windshield solvent wasn't even filled up. It had noted that tires set to 35, but they were all still between 30-32. The android auto issue was brushed off and told it was a problem from a recent update pushed out a few months ago to disable the wireless feature and require it to be done now via the cable. There was a note about a wheel lock being used and put back where it was found, but my lugnuts don't have any wheel locks. I called Onstar and spoke to their Connection team, they were able to walk me through fixing the android wireless and based on that I feel the service dept was just avoiding trying to resolve the issue. This was a terrible service experience all around, I'm shocked that items noted were done but weren't, and with not even taking time to look into the tech issue on top of it was just unacceptable. I feel customers should expect more from the supposed #1 dealer in the state.
Dealer Response
Chris, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to our General Manager, Joe Rodriguez, at 517-374-0900 at your earliest convenience to discuss how we can turn your experience into a positive one.
Maximum rating = 5
Always a wonderful experience!
Always a wonderful experience! Was quoted an amazing price to have some scratches buffed out on both sides of my vehicle, and when I picked it up it looked better than when I bought it! The people at Feldman are incredible!! Appreciate them greatly!!
Dealer Response
Thompson, thank you for your kind review; we are happy to pass along your comments to the team here at Feldman Chevrolet of Lansing! We sincerely value your business and look forward to your next visit!
Maximum rating = 5
Feldman Chevrolet is a Lansing Chevrolet dealer providing the high quality new and used Chevrolet cars trucks and SUVs that you have come to expect while exceeding your expectations with excellent customer service.
Our state of the art service department will keep your Chevrolet in excellent condition and our friendly staff will make your every visit to Feldman Chevrolet a pleasant one.
Find out what your used car is worth with our appraisal tool.