Crippen Automotive

Chevrolet, GMC and Mazda New Car Dealership in Lansing, MI

8300 W Saginaw Hwy
Lansing, MI 48917

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Sales: 877-813-8873

Used Cars: 517-627-8411

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:30pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:30pm
Fri 8:30am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat Closed
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Reviews of Crippen Automotive

Overall Rating:

4.7 (out of 5)

98% recommend this dealer

1195 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Informed me of work being done and updated the work order

Reviewed by Richard Szedlak from Lansing, MichiganFebruary 26, 2025

Informed me of work being done and updated the work order as parts were received. Contacted me about time frame for completion. Was very helpful.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great sales team and service department.

Reviewed by StacksJanuary 27, 2025

Great sales team and service department. Very patient and happy to answer any questions or concerns. Friendly!!!!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Fantastic Staff and Service at Crippen!

Reviewed by Candace Gonzales from Lansing, MIJanuary 25, 2025

Fantastic Staff and Service at Crippen! Crippen exceeded my expectations with the timeliness of getting my vehicle in for repairs as well as the time it took to complete the repairs. The Staff members are professional, knowledgeable, friendly and efficient.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Crippen Automotive

At Crippen GMC Mazda Volvo it's about transparency and time. We understand customers need information to make an educated buying decision. We also understand as your dealer we should be able to provide this information to you. This is why we show all available incentives, market pricing comparisons, Carfax, repairs we have done to Pre-Owned vehicles and more. But we also understand if there is one thing more valuable than money, it's your time. All of our Consultants are efficient and knowledgeable. We have created an appointment-based environment so you feel your time is always valued. Driven by Integrity!

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Want more details on Chevrolet, GMC, Mazda, Buick, or Volvo vehicles?

Chevrolet

Blazer, Blazer EV, Colorado, Equinox, Equinox EV, Malibu, Silverado 1500, Silverado 2500, Silverado 3500, Silverado EV, Suburban, Tahoe, Trailblazer, Traverse, Trax

GMC

Acadia, Canyon, HUMMER EV Pickup, HUMMER EV SUV, Sierra 1500, Sierra 2500, Sierra 3500, Sierra EV, Terrain, Yukon, Yukon XL

Mazda

CX-30, CX-5, CX-50, CX-50 Hybrid, CX-70, CX-90, CX-90 PHEV, Mazda3

Buick

Enclave, Encore GX, Envision, Envista

Volvo

C40 Recharge Pure Electric, S60, V60 Recharge Plug-In Hybrid, XC40, XC40 Recharge Pure Electric, XC60, XC60 Plug-In Hybrid, XC60 Recharge Plug-In Hybrid, XC90, XC90 Plug-In Hybrid, XC90 Recharge Plug-In Hybrid
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