1701 S Beacon Blvd
Grand Haven, MI 49417

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Preferred Chevrolet Buick GMC

Overall Rating:

3.7 (out of 5)

92% recommend this dealer

253 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Mike Heater in sales was really great, you should try to

Reviewed by KATHERINE KETCHUM from Norton Shores, MIApril 09, 2025

Mike Heater in sales was really great, you should try to see him. Sales manager was dumb and unhelpful and finance guy was pushy but friendly and experienced

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Spot on!

Reviewed by JAMES FORSHEE from Caledonia, MichiganMarch 14, 2025

Spot on! They took the time to understand what I was looking for. Efficiency really matters as well as the personal extra effort provided by Ryan and the team- thx!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

On October 24, 2024, I had new rear brakes installed and

Reviewed by Norm from Muskegon, MIMarch 13, 2025

On October 24, 2024, I had new rear brakes installed and during the installation they determined I needed a new rear axle seal and rear carrier bearings. The entire bill came to $1,830. I have driven my vehicle 2300 miles and took my truck to another facility to replace the front brakes. In the process, the service rep at the new facility determined I needed to replace the rear brakes as well due to warped rotors (they are sending picture of the same). Of course, Preferred's "disclaimer of warranties" relieves them of any responsibility. I have heard the Preferred dealerships tend to find "additional" problems when they service vehicles. True example: They told me I needed new brakes two years before I actually required them during an oil change. It also appears they use poor quality replacement parts as well. I will never use a Preferred facility again for any automotive work or the purchase of another vehicle.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

About Preferred Chevrolet Buick GMC

At Preferred Chevrolet Buick GMC your Grand Haven area Chevy Buick and GMC dealer we're committed to our customers and devoted to providing quality new and used Chevrolet Buick and GMC vehicles. Whether you're researching financing options looking for a price quote or need to make a service appointment our award-winning professional finance sales and service departments are ready to provide you with all the help you need.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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