31850 Ford Rd.
Garden City, MI 48135

Get Directions

Sales: 734-427-6200

Used Cars: 734-541-2062

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Gordon Chevrolet

Overall Rating:

4 (out of 5)

94% recommend this dealer

759 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Still waiting to hear back

Reviewed by Natasha Thomas from Redford, MIFebruary 13, 2024

While in for an oil change. I inquired about purchasing an extended warranty. I was told that I would be provided this information before I left. I was there 2 hours and still didn?t receive the information needed to purchase an extended warranty. I was told that it would me emailed to me and I still haven?t received that as well.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We are sorry for the delay in getting this customer requested warranty information. We experienced a rush but we were able to get the information over when things slowed down. Feel free to let us know if you have any additional quesions regarding the extended service contract.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Drove an hour to purchase a vehicle.

Reviewed by Chris from OhioFebruary 12, 2024

Drove an hour to purchase a vehicle.That I was called about that morning.That the previous buyer backed out.Got there to be told that the previous buyer was on his way to get truck.Very upset that I drove an hour in hopes to buy a vehicle to go home empty handed.Would not recommend this dealer ship.It was not my sales man’s fault.It was poor management

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

This was an unfortunate situation where 2 customers were attempting to purchase the same vehicle at the same time. We wish that we had 2 of these models but sadly that was not the case so only one customer coulde purchase the vehicle. We did apologize to the customer that did not purchase and agreed to provide a gasoline gift card for the inconvenenience but we understand his frustration and offer our most sincere apology.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

The dealership is good.

Reviewed by bob_d_jFebruary 12, 2024

The dealership is good. But, the last couple times using the service department I feel like they haven't taken care of me very well. Don't know if the service advisors have too much on their plate or what, but poor communication on updates of what needs to be done. Other than warranty work, I may be done using them

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gordon Chevrolet

It is our goal to make sure that all of our customers are Completely Satisfied..
*You get one low price guaranteed at Gordon Chevrolet with NO HASSLE!
*FREE Loaner cars available!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top