7468 Midland Rd
Freeland, MI 48623

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Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Burt Watson Chevrolet

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

150 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Watch the crazy fee they charge you.

Reviewed by Jay from Saginaw ,MiNovember 13, 2023

So know some people were in market for a different car so just wanted to share some info about a couple dealerships we found out recently. Was in the market for one recently, and rated some of them a few years back based on expierence. One of the lots that used to be one of the better ones was Burt Watson. Well here is a brief update. They actually were hard to deal with this time around. If you see on their website it says $1,000 + added on to price of car for title and fees. Well come to find out that dosent even include tax. Most of the lots say $260 added for fees and license. And then you have your tax which is reasonable. Not Burt Watson. They charge you the 260 fees and then $795 to check out and service the vehicle. So in other words where other lots check it out and service it so you know you are buying a dependable vehicle, Burt Watson charges you for that. They charge you to check and fix a vehicle that they bought and are trying to sell you. Lol. So its $800 on top of what you pay for a car from them just for that. Not including any tax or title fees. We actually laughed leaving that lot. If they do just a few minor things on it you still pay the $800 extra. Then even though they charge you this ,that no other lot does they didnt want to budge on the car price not to mention a very low ball offer on a trade in. Then they came up on the trade in value like they were doing something for u when other lots gave u the higher value off the bat. They are on the bottom of our list now , so be aware of how Burt Watson does things now.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Jay, We are sorry to hear that you were unhappy during your visit at Burt Watson. Can you please give our General Sales Manager, Jason Priebe, a call so that we can learn more? 989- 205-1109 - Burt Watson Management

Overall Facilities 3

Customer Service 3

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

New Chevy

Reviewed by Darin Eyth from Hale, Michigan October 19, 2023

Janelle did an excellent job of finding me the truck I needed while presenting many other options on very short notice. I will continue doing business with her and the rest of the Watson team. Great job! Thank you.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Darin, thank you for your kind review; we are happy to pass along your comments to the team here at Burt Watson Chevrolet, INC.! Please don't hesitate to reach out to us if there's anything more we can do!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)


Reviewed by Robert Avery from Midland, MIJune 23, 2023

Very friendly and knowledgeable staff. Only fixed what needed to be fixed. Went in expecting to pay for all 4 brakes to be replaced, was told I had milage left on rear brakes and no need to replace.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Robert, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process 3

Quality of Repair N/A

Maximum rating = 5

About Burt Watson Chevrolet

Burt Watson Chevrolet of Freeland Michigan has the largest indoor showroom in the Saginaw Bay City and surrounding areas and rivals the largest in the entire state! Come down to Burt Watson Chevrolet and see why we are always ranked in the top 5 for GM sales and customer satisfaction awards. At Burt Watson Chevrolet we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our #1 goal. Come check out our reviews on our website and Facebook.

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