21800 Gratiot Ave
Eastpointe, MI 48021

Get Directions

Sales: 866-757-5719

Used Cars: 888-470-2501

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Genesis Chevrolet

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

50 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The team was very helpful and informative.

Reviewed by aquarles24 April 12, 2024

The team was very helpful and informative. Cameron has an insurance team that also helped with making the car experience great.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Backup camera and cable needed replacement + new brakes

Reviewed by JonathanbgoodMarch 20, 2024

Backup camera and cable needed replacement + new brakes and oil change. Service consultant Eddie Freeman gave me info I needed to have confidence about repairs needed. Genesis also called GM to advocate that the cam and cable replacement should not be necessary yet and GM agreed to cover much of the replacement cost. And since it would be a day or two before the replacement, the Genesis service manager arranged a loaner car until the truck was ready. This saved me on the 45 minute commute from my home to Genesis! I am a happy customer and glad I went to Genesis!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everyone was very friendly and understanding.

Reviewed by Eq RSMarch 12, 2024

Everyone was very friendly and understanding. All of my questions were answered. I was able to get the car I wanted.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Genesis Chevrolet

Thank you for visiting Genesis Chevrolet's virtual online showroom. We are located in Eastpointe Michigan on Gratiot just south of 9 Mile Rd. We sell and service Chevrolet cars trucks SUVs and commercial vehicles. We also offer parts service and collision repairs. Visit our website at GenesisChevrolet.com to view hundreds of new and pre-owned vehicles including a large selection of Certified Pre-Owned Vehicle you can also complete all of part of your purchase online and request home delivery. If we can be of assistance please contact us at 586-775-8300.

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