LaFontaine Chevrolet

I recently took my 2020 Chevrolet Tahoe in for a complete fluid service, which was supposed to include the front and rear differentials, transfer case, and transmission. After paying $825 and waiting 3.5 hours—when I was originally told it would only take 2.5—I discovered when I got home that the transmission fluid was 1.5 quarts low and none of the other fluids had been changed. What makes this even more frustrating is that they knew I was a master mechanic before I retired. Despite this, they still attempted to cut corners, seemingly assuming I wouldn’t notice. When I brought the issue to their attention, I did eventually receive a full refund, but the experience left me deeply disappointed. It’s concerning to think that they might treat other customers—who may not have the same mechanical knowledge—the same way. Shops like this give the entire industry a bad name, and it’s completely unacceptable for them to operate this way. If you feel that something is wrong don't hesitate to get the state of Michigan involved. Stand up for yourself.

I recently took my 2020 Chevrolet Tahoe in for a complete fluid service, which was supposed to include the front and rear differentials, transfer case, and transmission. After paying $825 and waiting 3.5 hours—when I was originally told it would only take 2.5—I discovered when I got home that the transmission fluid was 1.5 quarts low and none of the other fluids had been changed. What makes this even more frustrating is that they knew I was a master mechanic before I retired. Despite this, they still attempted to cut corners, seemingly assuming I wouldn’t notice. When I brought the issue to their attention, I did eventually receive a full refund, but the experience left me deeply disappointed. It’s concerning to think that they might treat other customers—who may not have the same mechanical knowledge—the same way. Shops like this give the entire industry a bad name, and it’s completely unacceptable for them to operate this way.

Son bought a 17K used car with $500 down and written agreement. Picking up Thursday, sold it underneath him. So unethical and sleazy. Young man took a day off work and wasted gas/time. They just don’t care. Please don’t go there.