LaFontaine Buick GMC of Ann Arbor in Ann Arbor including address, phone, dealer reviews, directions, a map, inventory and more

LaFontaine Buick GMC of Ann Arbor

GMC and Buick New Car Dealership in Ann Arbor, MI

500 Auto Mall Dr
Ann Arbor, MI 48103

Get Directions

Sales: 833-893-4362

Used Cars: 844-509-2200

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm
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Reviews of LaFontaine Buick GMC of Ann Arbor

Overall Rating:

2.9 (out of 5)

86% recommend this dealer

233 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Amazing service

Reviewed by Eric Waitrovich from Ypsilanti,miMay 13, 2023

Excellent experience from start to finish. Highly recommend this dealer. Thank you!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Eric, we are so happy to read such a great review about LaFontaine Buick GMC of Ann Arbor! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks for the recommendation, and have an amazing day!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

This dealership is full of thieves.

Reviewed by ParkerLouisApril 20, 2023

This dealership is full of thieves. Leaving them ANY of your personal information is a HUGE risk. DO NOT TRUST.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I would not recommend using this service department they

Reviewed by Unhappy customer March 14, 2023

I would not recommend using this service department they told me they needed my credit card on file just in case i didn't bring a loaner back with the amount of that i left with then charged my credit card twice for 197 which i bought my truck there for a warranty repair that the dealer sold and then was told I was not covered once i told them i was going to to a Google review TJ FISHER SERVICE MANAGER ASK ME WAS THAT A THREAT WHICH was out of place very unprofessional Google review are to your experience

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About LaFontaine Buick GMC of Ann Arbor

Here at LaFontaine Buick GMC of Ann Arbor we are here to serve you. With our online shopping tools virtual appointments and door to door delivery our team members are here and ready to help you with all of your sales service or body shop needs. Shop our virtual showroom today to connect with a live team member.

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Want more details on GMC or Buick vehicles?

GMC

Acadia, Canyon, Sierra 1500, Sierra 1500 Limited, Sierra 2500, Sierra 3500, Terrain, Yukon, Yukon XL

Buick

Enclave, Encore, Encore GX, Envision
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