1115 S Main St
Adrian, MI 49221
Sales: 866-677-7340
Used Cars: 866-677-7340
Sales Department
| Sun | Closed |
| Mon | 9:00am – 6:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 12:00pm |
Showing the most recent reviews from Cars.com and DealerRater.
Avoid this dealership. False advertising!!
Beware of false/misleading advertising from this dealership regarding used cars. On April 10, 2023 I purchased a used 2022 Tesla Model 3 from Clift Auto in Adrian, MI. The car was publicly marketed as never having been in an accident and having had only one previous owner. The sales representative also told me on at least 2 occasions that the vehicle has never been in an accident and only had one owner. On June 12 I brought the vehicle to the Tesla Service Center for evaluation of the steering problem. I was informed by them that “we found your vehicle has been in an accident” . Tesla also reported to me on June 19 that “we can tell the vehicle hit something underneath in the front” . They also reported that “a used left half shaft has been installed on the vehicle” indicating that some type of repair had been attempted on the vehicle prior to its sale to me. Again, this was not disclosed to me at the time of purchase. They also noticed a non-Tesla metal bolt had been placed on the left underside of car, suggesting there had been structural damage to vehicle that was not disclosed to me at the time of purchase. I was also able to discover that the “one previous owner” was Hertz and that the vehicle was used as a rental vehicle. This was not disclosed to me at the time of purchase
Dealer Response
Hello, Thank you for providing your feedback following your experience at our dealership, we appreciate the opportunity to address these concerns. We take issues such as these seriously and would like to apologize for any miscommunication and disappointment that may have resulted regarding the used 2022 Tesla Model 3 you recently purchased from us. We value transparency and strive to ensure that all details of a vehicle are accurately reported prior to purchase, and we apologize if that was not the case here. We understand how important it is to provide accurate information. We will investigate this situation further and work our hardest to make sure future buyers don't come across similar experiences. If there's anything else we can do to resolve this issue, please feel free to reach out so we can speak in greater detail about it. In the meantime, thank you again for bringing this to our attention. Kindly, Clift Buick GMC
Maximum rating = 5
Very unhappy
Brought my truck in for oil change asked if they would check a headlight going on and off and look at my tailgate that won't open they said they would but didn't, also didn't wash my truck like they said they would but I stopped at the carwash to get oil smudge off my hood and fenders not happy and Will not be returning
Dealer Response
Thank you for reaching out to us. We regret to hear about the situation you have described. We value your business and your feedback. This helps to improve. Thank you, Clift Buick GMC.
Maximum rating = 5
Beware of false/misleading advertising from this
Beware of false/misleading advertising from this dealership regarding used cars. On April 10, 2023 I purchased a used 2022 Tesla Model 3 from Clift Auto in Adrian, MI. The car was publicly marketed as never having been in an accident and having had only one previous owner. The sales representative also told me on at least 2 occasions that the vehicle has never been in an accident and only had one owner. On June 12 I brought the vehicle to the Tesla Service Center for evaluation of the steering problem. I was informed by them that “we found your vehicle has been in an accident” . Tesla also reported to me on June 19 that “we can tell the vehicle hit something underneath in the front” . They also reported that “a used left half shaft has been installed on the vehicle” indicating that some type of repair had been attempted on the vehicle prior to its sale to me. Again, this was not disclosed to me at the time of purchase. They also noticed a non-Tesla metal bolt had been placed on the left underside of car, suggesting there had been structural damage to vehicle that was not disclosed to me at the time of purchase. I was also able to discover that the “one previous owner” was Hertz and that the vehicle was used as a rental vehicle. This was not disclosed to me at the time of purchase.
Maximum rating = 5
Located in Adrian Clift Buick GMC is proud to be your Adrian Buick and Adrian GMC dealership of choice. Located at 1115 S. Main Street our dealership is an excellent choice if you?re looking for a Toledo Buick and GMC dealer but aren't finding what you need locally. Clift Buick GMC is proud to provide the best in new and used Buick and GMC cars trucks and SUVs to all of Lenawee County.
A Buick & GMC Dealer Serving Toledo from Adrian.
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