ALDEN GMC

Excellent service- they got me in a timely fashion and I had my vehicle back the next day. I highly recommend them to my friends and family.

Dan has been great to work with took time to go over everything with me and help get me going in my new vehicle. I had a great experience with everyone at the dealership.

Alden is great, with great service employees. They are very kind and accommodating. I have not had any complaints with their service department until my last repair. The issue was, according to the post service paperwork I received, It stated the humming noise I was hearing was diagnosed and resolved. However, that was not the case. The day the vehicle was picked up, the humming noice was still sounding in the front end. In my opinion, there were no changes in the noise, which they should have heard when they test drove the vehicle after the service. The noise is very noticeable and wouldn?t have been something easily missed, especially considering that I brought it in my vehicle for that exact reason. My biggest issue would be, you pay above average prices at the dealership because of their service employees credentials and experience, so something of this nature should have been easily resolved. Over all they are great and as a reasonable person, I understand mistakes are made. I will continue to bring my vehicle to Alden in the future, as they have been above average and a lot better than the other places I have brought my vehicle too.